Early Media 180-183 Ring Around

[Steve.baptista]

Hello all

I'm having an issue that when I call an outside number there is a 9 second gap before I hear it starts ringing.
I have the "180 Ring workaround" turned on but still there is that gap.
I'v sent a bunch of logs to support but really didn't get a fix back.

Is anyone else having this issue and have they found a fix?

[Karl_Yealink]

(04-20-2016 02:13 AM)Steve.baptista Wrote:  Hello all

I'm having an issue that when I call an outside number there is a 9 second gap before I hear it starts ringing.
I have the "180 Ring workaround" turned on but still there is that gap.
I'v sent a bunch of logs to support but really didn't get a fix back.

Is anyone else having this issue and have they found a fix?

Please tell me the fimware of the phone?
And can you tell me the email address of yours, and when do you send the email to support, I will check.

[Steve.baptista]

(04-20-2016 11:27 AM)Yealink_Karl Wrote:  

(04-20-2016 02:13 AM)Steve.baptista Wrote:  Hello all

I'm having an issue that when I call an outside number there is a 9 second gap before I hear it starts ringing.
I have the "180 Ring workaround" turned on but still there is that gap.
I'v sent a bunch of logs to support but really didn't get a fix back.

Is anyone else having this issue and have they found a fix?

Please tell me the fimware of the phone?
And can you tell me the email address of yours, and when do you send the email to support, I will check.

FW is 35.8.0.17 MY e-mail is Steve.baptista@weston.ca
Ticket # is 24443

[Steve.baptista]

I'm up to FW 35.8.0.21 and the issue is still there.