T46g and T48G microphone gain adjustable in web config

[Yealink Support]

Hi simonthepieman,

Thanks to your post. I will submit your request to product department.

[Yealink Support]

(03-30-2014 07:38 AM)rlcom Wrote:  I tried the solution with an old topics ( Microphone gain - T46G ) but no solution

I have an installation with 20 Yealink T41 and T46 with Yeastar + ISDN
I do not know how to solve - low microphone volume
updated the firmware please
thanks

Hi rlcom,

Do your all T4 series have low microphone volume? Or some special phones?
We test the sending volume with some technical tools and the sending volume is higher than T2 series.

[Yealink Support]

(05-02-2014 11:57 PM)simonthepieman Wrote:  I agree , Just found the forum this is my 1st post .
We are a small company but use Yealink phones . through out 60 or so users

Most are T28's but now with some t46's

I need to adjust the Mic volume/sensitivity as too many comments that we are difficult to hear
to quite

Hi simonthepieman,

Do your all T46G have lower sending volume than T28's?

[jmenan]

hello

i had just deploy new 30 yealink T48G, i have the same problem.

The sound of the microphone is too low.

I need to adjust the Mic volume/sensitivity as too many comments that we are difficult to hear to quite

i use the last firmware but i don't have option in web interface for change the sensibility.

[jmenan]

(06-20-2014 04:11 AM)jmenan Wrote:  hello

i had just deploy new 30 yealink T48G, i have the same problem.

The sound of the microphone is too low.

I need to adjust the Mic volume/sensitivity as too many comments that we are difficult to hear to quite

i use the last firmware but i don't have option in web interface for change the sensibility.

Hello,

Any news about this problem ?

Regards

[Yealink Support]

Hi jmenan,

There are two type volume, one is send volume and the other is recieve volume.
If you are difficult to hear to quite, it is about recieve volume.
The receive volume can be easily changed by pressing volume button on phone panel.

We have re-submit this requirement to our product department.

thanks

[dannycox]

    Can I request this too ? I'm a professional sound engineer who's just bought a T48G and a headset - the volume sent from the headset is way too low, if it helps enclosed is a graphical display of the difference between the handset and the headset,I think you'll quite easily see where i swapped over !

Great phone ! Shame about the headset volume.

[stevendtx]

Im having the same problem. It looks like the old autoprovisioning "fix" has been disabled.

[nicknomo]

(07-09-2014 04:26 AM)dannycox Wrote:  Can I request this too ? I'm a professional sound engineer who's just bought a T48G and a headset - the volume sent from the headset is way too low, if it helps enclosed is a graphical display of the difference between the handset and the headset,I think you'll quite easily see where i swapped over !

Great phone ! Shame about the headset volume.

Is it the handset itself? Have you tried using the handset in the headset port to see if its the physical microphone, or the port itself? If it happens in both ports, you might want to try a handset from a different phone and possibly a different phone cord as well. That would narrow down the issue.

Also, just out of curiosity, have you tried talking into the speakerphone microphone, to see if the volume changes on the other end? Sometimes when I switch from handset to speakerphone, the handset mic is the one that stays active until I hang it up (sometimes I just lay it down on the desk). People can't hear me then. I'm curious if something similar might be happening here (but in reverse), where the speakerphone mic is the one that is active.

[fsgiudice]

Hi, same problem here.
Is there a way to increase headset mic volume ?
Standard microphone works correctly, but headset microphone is too low.
Best Regards,
Francesco