Forwarded Call Number is not visibile since 28.80.0.X Firmware

[raphael]

Hi,

After upgrading to the 28.80.0.60 or 28.80.0.95 the external number/name from an attended call transfer is not visible anymore. A downgrade to 28.73.0.45 is resolving the issue.

Need the 28.80.0.X version any special configuration for showing the external caller id or is that a current issue with that version? Is the 28.80.0.X the current stable or a beta release?

We upgraded some phones to that version because the 28.73.0.X is not storing the forwarded number in the call history and the new version should resolve that.

Thanks!

[Karl_Yealink]

Hi,

Please go to web interface->account->advanced->call ID source, then test all option.
Normally the problem cause from this. Note that you need to choose correct account from the top of the interface.

[raphael]

Thank you Karl,

I changed the Call ID Source to PAI-FROM and now all is working as expected!