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"Reject" call on phone brings to Status Page
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bsanders Offline
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Posts: 31
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Post: #1
"Reject" call on phone brings to Status Page
T46G/T48G FW x.80.0.95 (3CX v12)

When there is a inbound call and I select "reject" on the Yealink the screen proceeds to the "Status" screen (same screen when you hit "ok" button - the screen with IPv4, Mac, Firmware, more..)

This doesn't happen on all T4X with the 80.0.95 firmware.

I tried factory reset and reprovisioning but at a loss. Hoping someone could lend a hand.

thanks in advance
03-24-2016 09:12 PM
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Klaus_Yealink Offline
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Posts: 180
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Post: #2
RE: "Reject" call on phone brings to Status Page
would you please tell me how many phones and the mode have this issue,and it's better to give me a video about this issue.

To fix this issue,we need your help to provide the level 6 system log, config.bin file and PCAP traces to me(klaus@yealink.com).

About how to get these files, please refer to this FAQ:

http://support.yealink.com/faq/faqInfo?id=311

Then I will submit the three files to our R&D for analyze!
03-25-2016 02:00 AM
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