[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Bad Call Quality on T23G
Author Message
avayax Offline
Member
***

Posts: 113
Joined: Mar 2015
Reputation: 1
Post: #1
Bad Call Quality on T23G
We have significant issues with call quality on our T23G phones.
People describe it as voice dropping out when two people start talking over each other.
Something that usually happens with non full duplex phones. Why could that be happening?
03-21-2016 08:10 PM
Find all posts by this user    like1    dislike0 Quote this message in a reply
PhonXie Offline
Junior Member
**

Posts: 2
Joined: Mar 2016
Reputation: 0
Post: #2
RE: Bad Call Quality on T23G
Hi.

I have a similar problem with a T21PE2, firmware version 52.80.0.80 connected to a virtual PBX.
It happens on some calls, not all of them, but is quite irritating.

On my software phone (Zoiper) connected to the same virtual PBX i solved by disabling echo cancellation.
I tried the same on the T21PE2 with no results.

Any ideas?

PS
I just updated to firmware 52.80.0.95, but i had not the chance to test it.
03-22-2016 01:22 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
avayax Offline
Member
***

Posts: 113
Joined: Mar 2015
Reputation: 1
Post: #3
RE: Bad Call Quality on T23G
When doing an echo test to my Asterisk server (*43) and I make a continuous sound, which should be played back to me, the sound comes back in pieces, i.e. sound - short pause - sound instead of continuous.

We have a fleet of T23G on the latest firmware and many people report that problem.

This is not happening from my T20P.
(This post was last modified: 03-22-2016 01:46 AM by avayax.)
03-22-2016 01:34 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
PhonXie Offline
Junior Member
**

Posts: 2
Joined: Mar 2016
Reputation: 0
Post: #4
RE: Bad Call Quality on T23G
Yes, same here.
03-22-2016 09:50 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  MP56 Locking While on a Teams Call jvelasquez 0 132 11-15-2022 01:18 AM
Last Post: jvelasquez
  How to call with Yealink MP54 Teams edition Danielelawan 1 463 10-18-2022 04:24 PM
Last Post: Gunnyma
  Multicast Paging And SIP Call nolto 1 553 09-24-2022 09:41 AM
Last Post: testlabuser2015
  Yealink loses network during a call jardelp90 2 1,079 08-05-2022 09:26 PM
Last Post: Chris708
  xml push beep when on call jimk4484 0 505 07-08-2022 03:39 AM
Last Post: jimk4484
  W90DM annoying hum , crackles during call reed 3 1,442 06-23-2022 09:23 PM
Last Post: reed
  Headset auto answer waiting call T43U and WH62 TravisD 3 1,670 06-21-2022 11:58 AM
Last Post: TravisD
  WH67 Headset - DOES NOT RING IN EAR ON INCOMING CALL GlasairII 1 1,493 03-31-2022 02:53 AM
Last Post: Yisroel_MongoTEL
  T53 Calling from call history jake 0 1,667 10-01-2021 10:24 AM
Last Post: jake
  Call Park Command gyegavian 0 2,130 08-16-2021 01:54 AM
Last Post: gyegavian

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication