[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Broken links/files in Yealink site
Author Message
Mauro Offline
Member
***

Posts: 58
Joined: Nov 2012
Reputation: 1
Post: #1
Broken links/files in Yealink site
Hello, what's about a thread to point out broken links and files in Yealink site?

I'm starting with this:
Home > Support > IP Phone > IP Phone SIP-T20P
This link:
Yealink Configuration Conversion Tool User Guide
http://www.yealink.com/Upload/Version/T2...0Guide.pdf

My PDF reader reports "the file is damaged and could not be repaired".
12-10-2012 07:28 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Flora_Yealink Offline
Senior Member
****

Posts: 265
Joined: Oct 2012
Reputation: 4
Post: #2
RE: Broken links/files in Yealink site
(12-10-2012 07:28 PM)Mauro Wrote:  Hello, what's about a thread to point out broken links and files in Yealink site?

I'm starting with this:
Home > Support > IP Phone > IP Phone SIP-T20P
This link:
Yealink Configuration Conversion Tool User Guide
http://www.yealink.com/Upload/Version/T2...0Guide.pdf

My PDF reader reports "the file is damaged and could not be repaired".

Hi Mauro,

Thanks, the web site administrator has fixed this issue.
please use the below link to download the file.

Best Regards!

Flora
FAE (Field Application Engineer) Department
Yealink Network Technology Co., Ltd.
Website: http://www.yealink.com
12-12-2012 07:32 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Mauro Offline
Member
***

Posts: 58
Joined: Nov 2012
Reputation: 1
Post: #3
RE: Broken links/files in Yealink site
Fixed link: http://www.yealink.com/Upload/Version/Ye...520509.pdf
12-14-2012 06:09 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Mauro Offline
Member
***

Posts: 58
Joined: Nov 2012
Reputation: 1
Post: #4
RE: Broken links/files in Yealink site
Hello!
I've noticed that the main menu in main Yealink site has got some usability problems with touch-screen devices (you cannot use its sub-menus on those devices).

The menu is designed to expand when you mouse-over one of the items in its main line. But they also work as buttons: if you click on one of those items, it will bring you to a specific page. This is no problem if you are using a mouse... but if you are using a touch-screen where mouse-over is not supported, you cannot expand a menu without activating the link of the main button.

E.g.: If I "tap" on "Support", its menu will expand for a while, but the browser will immediately load the http://www.yealink.com/solution.aspx page.

Considering the popularity of tablets, and that Windows 8 has been released, we can guess touch-screen users will continue grow...
12-18-2012 04:42 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Flora_Yealink Offline
Senior Member
****

Posts: 265
Joined: Oct 2012
Reputation: 4
Post: #5
RE: Broken links/files in Yealink site
(12-18-2012 04:42 PM)Mauro Wrote:  Hello!
I've noticed that the main menu in main Yealink site has got some usability problems with touch-screen devices (you cannot use its sub-menus on those devices).

The menu is designed to expand when you mouse-over one of the items in its main line. But they also work as buttons: if you click on one of those items, it will bring you to a specific page. This is no problem if you are using a mouse... but if you are using a touch-screen where mouse-over is not supported, you cannot expand a menu without activating the link of the main button.

E.g.: If I "tap" on "Support", its menu will expand for a while, but the browser will immediately load the http://www.yealink.com/solution.aspx page.

Considering the popularity of tablets, and that Windows 8 has been released, we can guess touch-screen users will continue grow...

Hi Mauro ,
Thanks for your informaiton , could you please let me know which device you use , and which broswer and the version ?
We have tested the scenario you mentioned , but it seems work well, so hope you could provide use the details about it , then we can check ASAP.

Best Regards!

Flora
FAE (Field Application Engineer) Department
Yealink Network Technology Co., Ltd.
Website: http://www.yealink.com
12-19-2012 09:27 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Mauro Offline
Member
***

Posts: 58
Joined: Nov 2012
Reputation: 1
Post: #6
RE: Broken links/files in Yealink site
Tried with a Motorola Milestone 2 Android 2.2 phone (with built-in browser and with Opera Mobile browser 12.10) and with a Samsung Galaxy S Pro Android 2.3 phone (with built-in browser).
When I click on the "Support" button, the menu expands only for an instant, then this page is loaded, with the menu closed again. It's almost impossible to click one of the items inside the menu before it closes due to page loading. Sad

Now trying with a Fujitsu Lifebook Windows 7 Tablet PC, instead (I take in account the "finger" input only (no mouse-overing possible), while that PC also has a "pen" that supports "mouse-overing" if keeping the pen next to the screen, without touching it)...
- With Internet Explorer 9, Mozilla Firefox 17.0.1, and Google Chrome 23, the link is immediately followed when I tap on the "Support" word, but this time, the menu I previosly selected expands automatically again after the page loads. This may be okay. Smile
- With Opera Browser 12.12, the menu is not expanded again after the page loads... Sad
(This post was last modified: 12-20-2012 04:53 PM by Mauro.)
12-19-2012 03:27 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Flora_Yealink Offline
Senior Member
****

Posts: 265
Joined: Oct 2012
Reputation: 4
Post: #7
RE: Broken links/files in Yealink site
Hi Mauro,

Thanks for the details you provided !

We have tested Yealink Website on IPad, IPhone and several Android Phones, all works well.

As for Opera Browser 12.12, we will work it out soon.

But it seems the design of our Yealink has caused you a little inconvenience. We didn't set table of contents (see attached 2) on all secondary pages (see attached 1) , or you will have no problem visiting all pages listed on the menu.


Attached File(s) Thumbnail(s)
           

Flora
FAE (Field Application Engineer) Department
Yealink Network Technology Co., Ltd.
Website: http://www.yealink.com
12-20-2012 04:47 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  need MP54 Recovery files simone 4 326 Yesterday 11:16 PM
Last Post: Yisroel_MongoTEL
  Yealink VOIP phone losing connection every few minutes robertpowell 1 133 03-27-2024 04:34 PM
Last Post: SRIIVF
  Yealink phone with hearing aids Jamie22RR 1 502 03-18-2024 01:49 AM
Last Post: complex1
  Yealink A30/CTP18 pairing issue Subaquatic 0 203 03-14-2024 12:23 PM
Last Post: Subaquatic
  Help for update Yealink MP54 BilouParis 2 646 03-14-2024 02:01 AM
Last Post: mjuliano
  Yealink SIP-T9CM united 0 213 03-06-2024 10:11 PM
Last Post: united
  Yealink MP52 Call History mairagonzalez 0 233 03-06-2024 11:49 AM
Last Post: mairagonzalez
  dm.yealink.com vs ymcs.yealink.com myu 0 360 02-04-2024 12:29 AM
Last Post: myu
  Yealink IP phone lesliefrench 0 436 01-25-2024 12:37 PM
Last Post: lesliefrench
  How do I use an Yealink VC800 to join a Microsoft Teams meeting? Theirat1991 0 416 01-15-2024 04:08 PM
Last Post: Theirat1991

Forum Jump:


User(s) browsing this thread:

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication