[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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Cannot Reset T20 Without Password
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Wade Warren Offline
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Posts: 1
Joined: Feb 2016
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Post: #1
Cannot Reset T20 Without Password
I cannot get the phone (T20) to reset. When I hold the OK button down it asks if I want to reset... I press OK again. Then it asks for username/password. Password is not admin and we don't know what it is. Please help. Firmware is 9.73.0.50.

Much thanks.
02-12-2016 12:41 AM
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Lucia_Yealink Offline
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Posts: 467
Joined: Aug 2016
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Post: #2
RE: Cannot Reset T20 Without Password
HI Sir,

The default username and password are both "admin", and Yealink will not change the it. Please contact your IT technician or your service provider to get the password. Thank you.

Have a nice day.
Lucia
10-27-2016 03:43 PM
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