[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Asterisk with T21P E2 provisioned - call problem
Author Message
mhterres Offline
Junior Member
**

Posts: 2
Joined: Jan 2016
Reputation: 0
Post: #1
Asterisk with T21P E2 provisioned - call problem
Hi.

I'm provisioning some T21P E2 phones (firmware 52.80.0.3) using the same files that I already use with T21P phones (fireware X.72) but I'm having call problems.

Extensions can be registered, but when I try to call I received the following error in display:

call failed - forbidden

In Asterisk, I noticed the following messages:

[Jan 29 09:01:46] WARNING[2559][C-0000058e]: chan_sip.c:16393 check_auth: username mismatch, have <3257>, digest has <IP Phone>
[Jan 29 09:01:46] NOTICE[2559][C-0000058e]: chan_sip.c:25569 handle_request_invite: Failed to authenticate device "3257" <sip:3257@192.168.0.8:5060>;tag=2901584664

And in SIP packet I can confirm that digest username is wrong:

<--- SIP read from UDP:192.168.0.140:5060 --->
INVITE sip:3232@192.168.0.8:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.0.140:5060;branch=z9hG4bK2765055407
From: "3257" <sip:3257@192.168.0.8:5060>;tag=2901584664
To: <sip:3232@192.168.0.8:5060>
Call-ID: 0_3569350556@192.168.0.140
CSeq: 2 INVITE
Contact: <sip:3257@192.168.0.140:5060>
Authorization: Digest username="IP Phone", realm="", nonce="1801b82b", uri="sip:3232@192.168.0.8:5060", response="7cbb8fb8cd55261a44868fbb50434069", algorithm=MD5
Content-Type: application/sdp
Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH, UPDATE, MESSAGE
Max-Forwards: 70
User-Agent: Yealink SIP-T21P_E2 52.80.0.3
Allow-Events: talk,hold,conference,refer,check-sync
Content-Length: 308

I didn't find this "IP Phone" string anywhere in my configs.

Anybody else is having this issue?

Or anybody else is using T21P E2 with firware X.80 provisioned with Asterisk and it's working fine?

Thanks,
Marcelo H. Terres
mhterres@gmail.com
01-29-2016 09:37 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink_Michael Offline
Administrator
*******

Posts: 382
Joined: Jul 2015
Reputation: 1
Post: #2
RE: Asterisk with T21P E2 provisioned - call problem
hi

as 52.80.0.3 is really old firmware , so would you please kindly upgrade to the newest firmware and then reset to test again ?

firmware download link :

http://support.yealink.com/attachmentDow...0.0.70.zip

TKS & BR

Michael
Holiday Note : Our office will be closed from 4th, Feb. 2016 to 14th, Feb, 2016 due to CNY holidays.
01-30-2016 05:30 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
mhterres Offline
Junior Member
**

Posts: 2
Joined: Jan 2016
Reputation: 0
Post: #3
RE: Asterisk with T21P E2 provisioned - call problem
Hi.

I upgraded the firmware as you told me.

Using T21P_E2
Firmware Version 52.80.0.95
Hardware Version 52.0.0.0.0.0.0

But problem persists:

[Mar 1 14:09:52] WARNING[2442][C-0000022b] chan_sip.c: username mismatch, have <3258>, digest has <IP Phone>
[Mar 1 14:09:52] NOTICE[2442][C-0000022b] chan_sip.c: Failed to authenticate device "3258" <sip:3258@192.168.0.8:5060>;tag=3352111893

Just after factory reset, provisioning works and I can call, but after telephone is rebooted the problem starts again.

Another info: I'm using the same provisioning with T19P_E2 with 53.80.0.70 and I can't reproduce the problem.

Regards,

Regards,
Marcelo Terres
03-02-2016 02:02 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T21P E2 default Programmable Key label in V84 erictam 6 3,208 10-28-2020 10:32 PM
Last Post: GwenH
  T28P foward call doesn´t work with 2.73.0.50 Tato 4 2,159 09-14-2020 03:49 PM
Last Post: complex1
  Recovery files T21P agalindo 1 2,133 06-16-2020 01:49 PM
Last Post: complex1
  T28P LDAP Problem oguzhan 1 2,625 06-10-2020 01:14 PM
Last Post: beldimon
  "On hook" event problem Rafal 6 5,681 03-26-2020 03:35 AM
Last Post: Normfred
  T21P Register Failed agatospk 6 5,365 01-31-2020 06:08 AM
Last Post: agatospk
  T21P recover files davidpablo 8 14,835 01-30-2020 02:02 PM
Last Post: Yisroel_MongoTEL
  Low volume yealink T21p miesvictor 2 2,479 12-05-2019 11:35 PM
Last Post: miesvictor
  T21P E2: Missed calls: How to show caller's number? quazgar 1 2,428 12-05-2019 07:19 AM
Last Post: Walter_Yealink
  T21P Low headset volume rmatuda 11 21,022 11-29-2019 01:16 PM
Last Post: miesvictor

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication