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brourk · 01-26-2016 10:50 PM

The Call Information Display Method setting does not change the format of a second incoming call, the second incoming call always displays the caller name. This is on Version 28.73.0.50

**Klaus_Yealink** · 01-27-2016 03:17 AM

Hi,

please try to upgrade to the last firmware(28.80.0.70),and reset to factory,then test again.

after that,if this issue still exist,Please send the level 6 system log, config.bin file and PCAP traces to klaus@yealink.com.

About how to get these files, please refer to this FAQ:

http://forum.yealink.com/forum/showthread.php?tid=1319

klaus

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