Call from the call history

[bogrd]

I found a problem with the T23P (firmware version44.80.14.2), when i try to call a number from an missed call in call history.
When I make calls from the history of missed calls, the number is displayed <number>@<someip>@<some address> and get a busy signal.
I tried to reset the phone to factory settings and through the correct configuration autoprovision:
"features.redial_via_local_sip_server.enable = 1", this doesn't solve it for T23P.
How to solve this problem?

[Karl_Yealink]

Please contact with support@ipmatika.ru for help.
If you don't satified with the IPM service, please email to elaine@yealink.com for help.
My colleague Elaine will help you direcyly.
And please tell Elaine why you don't satified with the IPM sevice.

[bogrd]

I am contacting with support@ipmatika.ru. Request sent to the headquarters.

[GeraldValencia]

I have same problem. I didn't get the solution for this.

[Richard789]

I also had the same problem.

[bogrd]

Support again recommended string "features.redial_via_local_sip_server.enable = 1" in the configuration file, it does not solve the key problems for the T23P?

[jvivona]

OK - so I discovered a couple of things. 1 you must be on firmware v80 or higher.

Then I added these 2 things to the XML

custom.features.redial_via_local_sip_server.enable = 1
features.redial_via_local_sip_server.enable = 1

for us - that solved the problem. The settings only apply in v80 or above.

[bogrd]

Support has sent a new firmware, which solved the problem

[jmoore]

Hi,

If you're looking for a program that analyzes calls for reports and documentations. I highly recommend checking out Tenfold as they offer advanced analytics such as total calls for inbound/Outbound calls, missed calls and voice mails, time spent on each call, export call history from previous conversations. You can check out their order features on the link below.
https://www.tenfold.com/integrations/yealink/