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T2x Caller ID Name and Caller ID Number during call
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stiliyanb Offline
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Post: #1
T2x Caller ID Name and Caller ID Number during call
Hi there,

When the yealink T2x rings I see the caller id name and caller id number. When I pick up the phone the caller id number disapears and a timer starts. Is there any way I can keep the caller id number during a call?
02-07-2014 06:14 PM
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Yealink Support Offline
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RE: T2x Caller ID Name and Caller ID Number during call
Hi stiliyanb,

Sorry. It is our primary design. If you store coming calls' names, it will display the names in the LCD, vice versa.
(This post was last modified: 02-24-2014 09:42 AM by Yealink Support.)
02-10-2014 05:45 PM
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stiliyanb Offline
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RE: T2x Caller ID Name and Caller ID Number during call
It wasn’t like that before I updated the phone to the latest firmware.

Now I see this big “Timer” and Caller ID Name while on the phone.

I don’t think this is limitation of the display.
02-11-2014 04:32 AM
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thisguychad Offline
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Post: #4
RE: T2x Caller ID Name and Caller ID Number during call
I experienced the same issue, the caller ID displayed the phone number fine before the firmware upgrade. Please help!
02-13-2014 12:29 AM
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Yealink Support Offline
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RE: T2x Caller ID Name and Caller ID Number during call
Hi thisguychad,

Can you tell me what is your previous version?
02-14-2014 10:42 AM
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welcome Offline
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RE: T2x Caller ID Name and Caller ID Number during call
Also, there are problems.
We are talking about the firmware V71. In the v70 firmware no such problems.
02-14-2014 01:11 PM
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stiliyanb Offline
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RE: T2x Caller ID Name and Caller ID Number during call
I think it’s the newest - 7.71.0.140
02-15-2014 05:24 AM
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Yealink Support Offline
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RE: T2x Caller ID Name and Caller ID Number during call
Hi all,

If you need this feature urgently, please ask your distributor for help. We ever do custom version for some distributors.
But I have submitted your request to our product department.
(This post was last modified: 02-17-2014 03:27 PM by Yealink Support.)
02-17-2014 03:25 PM
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stiliyanb Offline
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RE: T2x Caller ID Name and Caller ID Number during call
Is downgrade an option? So V70 should not have this problem?

Thanks,
02-18-2014 04:40 PM
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Yealink Support Offline
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RE: T2x Caller ID Name and Caller ID Number during call
(02-18-2014 04:40 PM)stiliyanb Wrote:  Is downgrade an option? So V70 should not have this problem?

Thanks,
Hi stiliyanb,

NO. All our neutual versions don't support this feature. We just support this feautre in some custom versions.
02-19-2014 03:20 PM
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