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Changing Profile directly on phone? [T46G]
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PixL86 Offline
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Post: #1
Changing Profile directly on phone? [T46G]
Hi everyone,

we installed at a customer a VoIP system.
This has now 3 DR's. (Noon, evening, weekend)
The customer wants to switch all 3 DR's manual directly on the phone via button.

At noon I was able to solve via DND (DND In 3CX => DR)
In the evening I was able to solve via CallShare on DR.
Another forwarding does not seem to be possible as if no matter what forwarding is active, it is always the same (previously set number) extension.

Now I would like either a 2nd forwarding which will be sent to another DR setup or can set the profile via key to "Away".

Is something like somehow possible?

I look forward to answers and thank you in advance directly.

Best regards,
Nico


DR = Digital receptionists (if it is unknown)

Sorry for that bad english. Sad
01-15-2016 09:10 PM
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Yealink_Michael Offline
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Posts: 382
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Post: #2
RE: Changing Profile directly on phone? [T46G]
hi

thanks for your information

for your situation , you can use forward to solve it

1. Always forward , destination number is A for Week end DR
2. Busy forward , destination number is B for noon DR
3. no answer forward , destination number is C for evening DR

then when at noon ,just set below :
Always forward : Disabled
Busy forward : Enabled
no answer forward : Disabled
at the same time DND enabled !

when in the evening , just set below
Always forward : Disabled
Busy forward : Disabled
no answer forward : Enabled

when in the weekend , just set below
Always forward : Enabled
Busy forward : Disabled
no answer forward : Disabled

hope that may answer is helpful for you

TKS & BR

Michael
01-16-2016 06:07 AM
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