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T28P + EHS36 + Plantronics C054A
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danielandree@hotmail.com Offline
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Post: #1
Question T28P + EHS36 + Plantronics C054A
Hello Yealink Forums!

I recently purchased a Plantronics C054A headset to use with my Yealink T28P phone. I have run into some problem related to the automated pickup of the handset using headset buttons.

I was told to purchase a Yealink EHS36 unit to use as the handset lifter and set this up as the instructions showed.

The answer/hang-up button on the headset is still not working as required and if anyone has any kind of help/guidance it would be greatly appreciatedHeart.
01-21-2014 06:40 AM
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Yealink Support Offline
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Post: #2
RE: T28P + EHS36 + Plantronics C054A
Hi danielandree@hotmail.com,

Sorry.
Please make sure that your EHS36 runs the latest version 3.16.0.0.
http://forum.yealink.com:81/forum/showth...p?tid=1154

Please refer to below upgrade guide.
http://www.yealink.com/Upload/document/H...670088.pdf
(This post was last modified: 02-14-2014 06:41 PM by Yealink Support.)
01-21-2014 08:50 AM
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Clem84 Offline
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Post: #3
RE: T28P + EHS36 + Plantronics C054A
Hi,

I am coming across the exact same issue with a Plantronics C054A headset but with a Yealink T46 phone. It is connected with a EHS36, but it cannot pickup the handset, would it be possible to post the relevant link to fix this on a T46 phone?

Thanks
10-25-2014 12:03 AM
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