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T20P on Vonage now dropping calls anytime after 5 minutes
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jim7207 Offline
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Post: #1
T20P on Vonage now dropping calls anytime after 5 minutes
This just started happening this Monday. Half our office is on softphone using XLite and the other half are using T20Ps, only the people using the physical phones are having issues with calls dropping anytime after 5 minutes.
01-06-2016 12:41 AM
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Karl_Yealink Offline
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Posts: 673
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Post: #2
RE: T20P on Vonage now dropping calls anytime after 5 minutes
Hi,

1. Would you please tell me the firmware of the phones?
2. How many phones do you have? All of them have this issue?
3. Both incoming call and outgoing call have this issue?
4. Please help us to get a pcap trace/ level 6 syslog/ config.bin file. We can check something from them.
You can get more info from:http://forum.yealink.com/forum/showthread.php?tid=1319 
(This post was last modified: 01-06-2016 05:55 AM by Karl_Yealink.)
01-06-2016 05:54 AM
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