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T46G Not Time Syncing to DHCP or NTP
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pete333 Offline
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Posts: 1
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Post: #1
T46G Not Time Syncing to DHCP or NTP
Hello,

I have a problem with my phone Yealink SIP-T46G.
Firmware version 28.80.0.80
DHCP Time = Enabled, have also tried disabled
Primary Server = 0.ca.pool.ntp.org
Secondary Server = 1.ca.pool.ntp.org

Does not do any sort of sync at all. Like the function does not work. Only way I can change time is with manual settings.

I followed the steps down, but still the same problem:
------------------------------------------------------
1.check if you have enable "DHCP time" feature,if yes,please disable that,then test again. - Tried both, no luck!
2.check if you select a correct time zone? - Yes and have tried multiple
3.check if your NTP sever address is correct? - yes and have tried multiple.

Thank you
01-05-2016 07:08 AM
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Klaus_Yealink Offline
Super Moderator
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Posts: 180
Joined: Jul 2015
Reputation: 0
Post: #2
RE: T46G Not Time Syncing to DHCP or NTP
Hi,

Thanks for your information.

For this issue,first of all,please ensure you have done the correct operations,please refer to the admin guide(on page 132),

link:http://support.yealink.com/attachmentDownload/download?path=upload%2Fattachment%2F2015-7-13%2F3%2Feb7b2fbc-3877-42e8-be19-c605e552aea1%2FYealink_SIP-T2_Series_T19%28P%29+E2_T4_Series_IP_Phones_Administrator_Guide_V80_60.pdf

If the configurations are correct,Please send the level 6 system log, config.bin file and PCAP traces to support@yealink.com.

About how to get these files, please refer to this FAQ:

http://forum.yealink.com/forum/showthread.php?tid=1319

Any question,please contact me freely.

TKS&BR

klaus
01-05-2016 05:19 PM
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