[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Answer call based on Notify
Author Message
Vdm Offline
Junior Member
**

Posts: 5
Joined: Jul 2015
Reputation: 0
Post: #1
Answer call based on Notify
Hi,
We are trying to answer call based on SIP Notify message from PBX. It works perfect on phone T22P but we have problems with T21P E2.
Call is answered but, it is answered in hands free mode, event when headset key is pressed. Option features.headset_prior = 1.
We are planing use headsets. Is it a bug or some specific configuration additionally is required for T21 P E2?

Thanx,
vdm
12-31-2015 08:19 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Klaus_Yealink Offline
Super Moderator
******

Posts: 180
Joined: Jul 2015
Reputation: 0
Post: #2
RE: Answer call based on Notify
Hi,

Thanks for your information.

For this issue,first of all,please upgrade to the last firmawre(52.80.0.70),and try to configure the "Ringer Device for Headset"=headsset,

path:features>>audio>>Ringer Device for Headset,then test again.

after that,if it can not work either,Please send the level 6 system log, config.bin file and PCAP traces to support@yealink.com.

notice:please provide the three files of T22&T21 E2,totally 6 files.

About how to get these files, please refer to this FAQ:

http://forum.yealink.com/forum/showthread.php?tid=1319

TKS&BR

klaus
01-01-2016 06:15 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Vdm Offline
Junior Member
**

Posts: 5
Joined: Jul 2015
Reputation: 0
Post: #3
RE: Answer call based on Notify
Hi,
thanks for Your answer. I have version 52.80.0.70, and made configuration as you recommended. Nothing changed. I have collected log files and sent to support.
vdm.
01-04-2016 03:00 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Vdm Offline
Junior Member
**

Posts: 5
Joined: Jul 2015
Reputation: 0
Post: #4
RE: Answer call based on Notify
Hi,
Do I need any 'Partner' status, or anything like that to get answers from support@yealink.com. I did not receive any feedback to my email sent, event acknowledgment.
vdm
01-05-2016 02:41 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Call forwarding with SIP devices Yealink and Cisco Call Manager CUCM joao.schlemm 8 24,881 12-27-2023 06:49 PM
Last Post: nolto
  T28P foward call doesn´t work with 2.73.0.50 Tato 4 11,565 09-14-2020 03:49 PM
Last Post: complex1
  SIP-T27G no Refresh Display BLF Monitoring When Receiving subsequence Notify cleviton 1 6,828 05-03-2019 09:56 AM
Last Post: Kamik
Photo Yealink T21P E2 displays VIA and FROM headers on incoming call DmitryTsyganov 1 7,038 07-12-2018 07:28 PM
Last Post: johnkiniston
  T21P-E2 sends a CANCEL to put a call in hold Diego Juan 0 4,897 03-23-2018 02:52 PM
Last Post: Diego Juan
  Call Queue not working with the Grandstream UCM6202 ttran 8 22,132 03-04-2018 06:42 PM
Last Post: Adnanka
  Auto answer calls ajerez 15 39,259 12-21-2017 05:09 PM
Last Post: jolouis
  T29G DSSKey functionality alternative number call AresK 4 12,228 12-13-2017 06:56 AM
Last Post: Evan_Yealink
  When I call outside, there's no call waiting tone highlander 3 10,261 11-15-2017 04:04 PM
Last Post: highlander
  Call Forward on T21P E2 not working gradash 8 22,545 05-23-2017 09:44 PM
Last Post: jolouis

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication