Time Synchronization not working

[mloiterman]

I keep enabling Time Synchronization, and it will work after initially confirming the changes, but it keeps getting disabled after 24 hours or reboot. This is on firmware 25.73.0.40.

[Yealink_Michael]

hi

for this issue , please make sure that the NTP server is working fine , then you can adjust the Synchronization Period parameter to 60 to see if it solved your issue or not .

webpage path : Phone -> Preference -> Synchronization Period value range is 60 to 86400

TKS & BR

Michael

[mloiterman]

Time Synchronization works. That's not the problem.

The problem is that it getting disabled somehow.

[complex1]

Hi,

If you are provisioning the phone then make sure this parameter is setup correctly in the template.

************************************************************************
# !version:1.0.0.1

# Enable or disable the IP phone to obtain time from manual settings; The default value is 0.
# 0-Disabled (obtain time from NTP server)
# 1-Enabled (obtain time from manual settings)
local_time.manual_time_enable = 1
************************************************************************

[mumtran]

HI
" webpage path : Phone -> Preference -> Synchronization Period value range is 60 to 86400".

Thanks