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ring4.wav - how to specify this in template?
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engine411 Offline

Posts: 115
Joined: May 2013
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Post: #1
ring4.wav - how to specify this in template?
We have 3CXv14. Before the upgrade, we used Ring4.wav for Automatic Pickup, where the system automatically unparks a parked call. We have this option set to send the call to the extension that originally parked the call. This ringtone was set to Ring4.wav.

Since the upgrade to v14, I can't seem to get this to work. The provisioning file still has the parameters for this, but our T46G phones don't respect that.

Any ideas?
12-23-2015 10:25 PM
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Karl_Yealink Offline
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Posts: 673
Joined: Apr 2015
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Post: #2
RE: ring4.wav - how to specify this in template?
Would you please send the provisioning file to me, and the firmware of the phones.
I will check the files.
12-24-2015 01:39 AM
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