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engine411 · 12-23-2015 10:25 PM

We have 3CXv14. Before the upgrade, we used Ring4.wav for Automatic Pickup, where the system automatically unparks a parked call. We have this option set to send the call to the extension that originally parked the call. This ringtone was set to Ring4.wav.

Since the upgrade to v14, I can't seem to get this to work. The provisioning file still has the parameters for this, but our T46G phones don't respect that.

Any ideas?

**Karl_Yealink** · 12-24-2015 01:39 AM

Would you please send the provisioning file to me, and the firmware of the phones.
I will check the files.

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