time not syn from NTP server

[ettaleb79]

Hello,
I have a problem with my phone Yealink SIP-T46G.
Firmware version 28.80.0.60
DHCP Time = Disabled
Primary Server = 0.ca.pool.ntp.org
Secondary Server = cn.pool.ntp.org

N.B.: i tried the two servers 0.ca.pool.ntp.org and cn.pool.ntp.org on multiple devices and works very well.

the problem is:
- The time synchronizes with the NTP server, but the wrong time is displayed.
Thank you to offer me an effective solution to this problem.

I followed the steps down, but still the same problem:
------------------------------------------------------
1.check if you have enable "DHCP time" feature,if yes,please disable that,then test again.
2.check if you select a correct time zone?
3.check if your NTP sever address is correct?

Thank you

[Karl_Yealink]

Hi,

I find you had sent email to our support@yealink.com, so we will give you resopond from email.

[Sylvain]

(12-10-2015 06:02 AM)Karl Wrote:  Hi,

I find you had sent email to our support@yealink.com, so we will give you resopond from email.

Hi !
I'm getting the same problem. We having W52P with firmware Yealink 25.73.202.6 and T46G with firmware 28.80.202.14 and both are on Metaswitch and having NTP issue. We are receiving the NTP request but no one of these phone are getting the correct time.

[Libertis]

I have a T42S, with firmware 66.84.0.15

It does not update time it always sets 26.11.18

If I set it manually, after reboot, again it is 26.11.18

I have to say, that it is also impossible to register, although other Yealink devices do, to same provider using same configuration.

Thanks for advice

(12-10-2015 12:36 AM)ettaleb79 Wrote:  Hello,
I have a problem with my phone Yealink SIP-T46G.
Firmware version 28.80.0.60
DHCP Time = Disabled
Primary Server = 0.ca.pool.ntp.org
Secondary Server = cn.pool.ntp.org

N.B.: i tried the two servers 0.ca.pool.ntp.org and cn.pool.ntp.org on multiple devices and works very well.

the problem is:
- The time synchronizes with the NTP server, but the wrong time is displayed.
Thank you to offer me an effective solution to this problem.

I followed the steps down, but still the same problem:
------------------------------------------------------
1.check if you have enable "DHCP time" feature,if yes,please disable that,then test again.
2.check if you select a correct time zone?
3.check if your NTP sever address is correct?

Thank you