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T46 Phone SLOW/HANG issues
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Bahntechnik Offline
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Post: #11
RE: T46 Phone SLOW/HANG issues
Today the new Firmeware is avialable. But is this issue is fixed? I found nothing in the release notes.
You may look in the download area...

http://support.yealink.com/documentFront...umentId=10
(This post was last modified: 02-03-2016 10:02 PM by Bahntechnik.)
02-03-2016 09:12 PM
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minooch Offline
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Post: #12
RE: T46 Phone SLOW/HANG issues
The problem still exists on 28.80.0.95

Yealink need to pickup their game. They're getting sloppy
03-04-2016 07:32 AM
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JSM Communications Offline
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Post: #13
RE: T46 Phone SLOW/HANG issues
Indeed, the problem still exists!
The strange thing is that not every client with Yealink phone have this issue.

Only some of our clients are having problems with slow phones.
Even tho all our clients are using the same new firmware.

Is Yealink working on this?
03-15-2016 09:01 PM
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Bahntechnik Offline
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Post: #14
RE: T46 Phone SLOW/HANG issues
Obviously only T46 with EXP40 are affected by this issue. The only workaround is the firmware 28.80.0.78.
03-16-2016 03:44 PM
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JSM Communications Offline
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Post: #15
RE: T46 Phone SLOW/HANG issues
Not only the T46 has this issue!

We have multiple clients complaining that their phones (T42: 29.80.0.95) are very slow in reaction time.
Mostly when they transfer calls internally they have a 1-4 seconds delay answering the call. (1-4 seconds before they hear the other side of the line)

The clients work on a separate internet line for VOIP, so no data network can interfer with the connection.

Our clients didnt have this problem with older firmware (firmware that came with the phone x.x.188.x), so we are pretty sure this is firmware related.

Is their a solution for this problem? Or do other people have this aswell?

Thanks in advance,
Nathan.
04-21-2016 07:38 PM
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minooch Offline
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Post: #16
RE: T46 Phone SLOW/HANG issues
BUMP - YEALINK,


This is a VERY important problem. Fix it!
05-27-2016 01:21 PM
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PCVALaw Offline
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Post: #17
RE: T46 Phone SLOW/HANG issues
We have about 30 T48Gs on Vonage Business. Running v73 or v80 firmware. I have a few users (5-10) complaining about their phones being slow when dialing, and just moving slowly. Something's wrong. Bump.
05-28-2016 03:38 AM
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JSM Communications Offline
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Post: #18
RE: T46 Phone SLOW/HANG issues
BUMP! Angry

Come'on Yealink, this is clearly still an issue for multiple people.
Start searching what causes this please ...

We still have 3 clients complaining about slow phones, slow connection time when calling internally (having to wait 3-4 seconds before the other side can hear them).

All phones received a full factory reset but still have the issue.

Client 1 runs on: 28.80.0.125
Client 2 runs on: 28.80.0.95
Client 3 runs on: 28.80.0.95

All 3 clients do NOT have an EXP40 extension connected.

So please Yealink, look into this matter!
We are waiting for a fix ...

Thanks in advance,
Nathan Kestier.
07-06-2016 02:31 PM
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kgmoney Offline
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Post: #19
RE: T46 Phone SLOW/HANG issues
Just wanted to add my voice to the chorus... We've got a handful of T46G phones and two of them (the only ones with the EXP40) have this issue.

Firmware Version 28.80.0.95
Hardware Version 28.2.0.128.0.0.0

Thanks,
Kevin
07-07-2016 10:12 PM
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flatman Offline
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Post: #20
RE: T46 Phone SLOW/HANG issues
I find it a little disturbing that yealink has yet to provide any input on the issue.
07-12-2016 01:16 AM
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