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Suddenly hang up with T21P
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Guillermo Eduardo Offline
Junior Member

Posts: 1
Joined: Nov 2015
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Post: #1
Suddenly hang up with T21P
Hi!! I have severals T21P soft v. and Hard v. with this problem.
In the course of call hang up ramdomly.
The PBX is Asterisk in the suite Elastix 2.6
I think is the IP phone because I had changed another with eartphone muted
11-24-2015 02:51 AM
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James_Yealink Offline

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #2
RE: Suddenly hang up with T21P
Hello Guilermo,

Can you start pcap trace and set syslog to level 6 under Setting-> Configuration then export it when the issue happens.
We will check why the call is disconnected.

(This post was last modified: 11-24-2015 04:05 AM by James_Yealink.)
11-24-2015 04:05 AM
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