DND should flash red

[deutschnaftyula]

is there any way that when i press DND, it should flash red on the screen? (right now, its almost impossible to know that they pressed (by mistake) the DND key, and if its on or not.

[Yealink Support]

Hi deutschnaftyula,

We have DND symbol in the screen when you press DND.
You can disable DND feature by adding below syntax to your CFG files, which means that even if you enable DND in the webpage or phone interface, it can't take effect.
----------------------------------
#!version:1.0.0.1
# 0=disable 1=enabled
features.dnd.allow = 0
----------------------------------

Can you kindly test again and feed back to me?

[deutschnaftyula]

i will test it, and report back

[arcinsurance]

I agree with the first statement. We have plenty of users who forget that they are on DND and don't notice it on the screen. It would be nice if a light could be red somewhere so it can't be ignored. I looked through the power light options but it doesn't seem to be there.

[Yealink Support]

(02-07-2014 10:48 PM)arcinsurance Wrote:  I agree with the first statement. We have plenty of users who forget that they are on DND and don't notice it on the screen. It would be nice if a light could be red somewhere so it can't be ignored. I looked through the power light options but it doesn't seem to be there.

Hi arcinsurance,

You can configure an Action URL when you open DND or close DND.
Please refer to more information to our admin guide of phone.

[arcinsurance]

(02-10-2014 03:49 PM)Yealink Support Wrote:  

(02-07-2014 10:48 PM)arcinsurance Wrote:  I agree with the first statement. We have plenty of users who forget that they are on DND and don't notice it on the screen. It would be nice if a light could be red somewhere so it can't be ignored. I looked through the power light options but it doesn't seem to be there.

Hi arcinsurance,

You can configure an Action URL when you open DND or close DND.
Please refer to more information to our admin guide of phone.

Wouldn't that just trigger a web action somewhere? How would that affect the light on the phone? I'm looking for a better visual indicator on the phone itself then the small dnd on the screen.

[Yealink Support]

Hi arcinsurance,

How about try XML browser using xml file? You can congifure the led light when DND on or off.
Please refer to our support module in Yealink website.
http://www.yealink.com/SupportDownloadfi...4&flag=142

[hernexto]

I would be interested also on this feature but as I switch off the screen after 5 min any action on the screen will not be seen.

A red light stating DND mode would be the best!

I don't know if my T32G light can be red too or it can be only green.

Its a good point for future firmware versions!

[IP PBX_Support]

Here is what I'm experiencing (and) what I would like to have

Using Asterisk 1.8 / FPBX 2.11
SIP-T28P with RPS versions of firmware

Goal:
To be able to simply 'program' a DSS key 'as DND' or 'as BLF' which works like DND.
No need for xml or other 'possible' ways. I'd like to have this in the 'drop down' or get the *78 *79 feature codes working as a BLF.

What I have today:
If you program a DSS key as "DND" in the drop down, here are the results

Button 1 of 10 = DND
Off = DND is programmed and 'off' (*79)
Green = DND is programmed and 'on' (*78)

So, if we could get this it would be a home run

Off = nothing programmed here
GREEN = DND programmed, but not on (*79)
RED = DND programmed, but on (*78)

NOTE: when GREEN, the DND 'icon' also does toggle on (as if you had pressed the DND key itself).

No real way to 'remove' a user from DND 'hell' by using the "databse del DND xxx" command in Asterisk.
With no lights and icons hard to see (end users claim DND is not on).
*76 usually clears this up, but not always.

RED = DND on
GREEN = DND off

Would solve this.

[IP PBX_Support]

(02-14-2014 10:00 AM)Yealink Support Wrote:  Hi arcinsurance,

How about try XML browser using xml file? You can congifure the led light when DND on or off.
Please refer to our support module in Yealink website.
http://www.yealink.com/SupportDownloadfi...4&flag=142

Hi:
Could you reply with the exact name of the guide to download?
The URL provided has many documents, and I was not sure which one do start with.

Our goals are (2):

(1): No DND button on the softkey (this is done)
(2): setup a BLF as a DND button (using Asterisk as the switch)

GREEN = DND off (*79)
RED = DND off (*78)

We need device states for this to work (using Asterisk), so that others can see the GREEN or RED light (and then knowing) either the person is on the phone (busy) (RED), or they have pressed DND (RED), or they are available (GREEN) with no DND pressed (GREEN).

Thanks again in advance for your reply.