[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
DNS SRV BUGS
Author Message
davebenwell Offline
Junior Member
**

Posts: 7
Joined: Nov 2015
Reputation: 0
Post: #1
DNS SRV BUGS
We have discovered a bug in Yealinks latest firmware on the below phones

Modes that do not work
T19, T21, T22, T26, T28
T46, W52P

Models that do work
T48, T27, T29, T23, T32

Background
We run a hosted Cluster PBX and set the phones to use DNS SRV records to locate the PBX to connect.

Tests Completed
1. Factory Reset a phone and manually put in the username, Password, Domain and set the host port to 0. Set the Transport type to option 3 and this works on all phones.

The BUG
2. If you enter the same values via auto provision and only provision the min required fields. The Phone fails to register.

Yet now it fails.
(This post was last modified: 11-11-2015 09:03 PM by davebenwell.)
11-11-2015 08:26 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
James_Yealink Offline
Administrator
*******

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #2
RE: DNS SRV BUGS
Hello,

Can you please let us know the firmware of T46G and T48G?
To DNS fucntion, there should not be a difference in the two model.

Regards,
James
11-12-2015 06:24 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
davebenwell Offline
Junior Member
**

Posts: 7
Joined: Nov 2015
Reputation: 0
Post: #3
RE: DNS SRV BUGS
T46 28.72.23.9
T48 35.72.23.4

I did phone UK Support yesterday and was going to get back to me.

If you let me know your email address james, i can send you a logfile/
11-12-2015 09:53 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
James_Yealink Offline
Administrator
*******

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #4
RE: DNS SRV BUGS
Our specific guys will follow a case from UK area.
To the issue I think you can try upgrading phone to V80 firmware, we just release V80 firmware for UK distributor. You can get it from them.

Regards,
James
11-12-2015 11:35 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
davebenwell Offline
Junior Member
**

Posts: 7
Joined: Nov 2015
Reputation: 0
Post: #5
RE: DNS SRV BUGS
is this for the T46?

if this resolves the issue. would you also release an update to all other phones with this problem?
11-12-2015 11:41 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
James_Yealink Offline
Administrator
*******

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #6
RE: DNS SRV BUGS
There are only V80 firmware for T46/T48/T23/T27/T29.

To the issue in other model, please directly contact our UK distributor. They will handle this case.
11-13-2015 12:02 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
davebenwell Offline
Junior Member
**

Posts: 7
Joined: Nov 2015
Reputation: 0
Post: #7
RE: DNS SRV BUGS
ok thanks
11-13-2015 12:14 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
davebenwell Offline
Junior Member
**

Posts: 7
Joined: Nov 2015
Reputation: 0
Post: #8
RE: DNS SRV BUGS
The V80 firmware fixed the T46 Phone, still leaves the other phones not on v80 firmware that need fixing.
11-21-2015 05:58 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication