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Park button on Avaya IP Office
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ITM Offline
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Park button on Avaya IP Office
Has anyone successfully configured a Park button on a T46G connected to an Avaya IP Office that will light up or somehow indicate when a call is parked? I have configured a Park and a separate "UnPark" button. I just cannot get an indication that a call is parked. Thanks!
11-06-2015 11:40 PM
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Yealink_Michael Offline
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RE: Park button on Avaya IP Office
hi

thanks for your information

as for park feature , if a call is parked , that means the call is parked to the server side , and the phone which parked the call will exist the call before it pick up the call back

so you can use a BLF feature to monitor that status of the phone , if it is turn from red to green , then that means that the phone may parked a call

have you heard any other phones that can support this notification feature ?

TKS & BR

Michael
11-07-2015 06:05 AM
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ITM Offline
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RE: Park button on Avaya IP Office
(11-07-2015 06:05 AM)Yealink_Michael Wrote:  hi

thanks for your information

as for park feature , if a call is parked , that means the call is parked to the server side , and the phone which parked the call will exist the call before it pick up the call back

so you can use a BLF feature to monitor that status of the phone , if it is turn from red to green , then that means that the phone may parked a call

have you heard any other phones that can support this notification feature ?

TKS & BR

Michael

The Avaya system phones, digital & H323 IP phones support this feature.

Ivan
11-11-2015 03:43 AM
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Karl Patrick Offline
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RE: Park button on Avaya IP Office
Hi there,

You can also check out Tenfold if you need a CTI solution to integrate Avaya and Yealink with your CRM. It offers integration for more than 150 phone systems and CRM and has features such as click to dial and call pop up on inbound and outbound call. There's a free trial you can sign up to and a free demo as well. Here's a link to their integrations https://www.tenfold.com/integrations/yealink/avaya/
12-19-2016 11:10 AM
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