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T38 Speak before transfer to BLF
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SL2013 Offline
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Post: #1
T38 Speak before transfer to BLF
We have a lot of T38 phones.
3 of our phones use 3 EXP39 modules (for BLF) the other phones use the memory keys for BLF.

When we transfer a phone call to another extension we can speak before transfer (with the #send key). But if we transfer to a BLF key the transfer is directly done, we can't speak before transfer with the person of the BLF key.

Is there a possibility to do that? It's very important for our reception.
Now the need to know al the extension numbers (so they can speak before transfer (parking the call)).
12-20-2013 06:32 PM
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Yealink Support Offline
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Post: #2
RE: T38 Speak before transfer to BLF
Hi SL2013,

Please enter the webpage->Phone->Features->Transfer Settings, select the desired option from the pull-down list of "Transfer Mode via DSSkey" , please select "Attended Transfer".

Then pleae try and feed back to me. Smile
12-23-2013 03:00 PM
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SL2013 Offline
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RE: T38 Speak before transfer to BLF
Yes, that works, but it don't send the Telephonenumber to the other extension (it sends the extensionnumber who transfer the phone call). When transfer directly it send the (outside) number.

Is there an option for a button: 'Blind transfer' and also for 'Attended transfer' (so the user can make a choise!)

Edit: Problem solved (with a prefix key).
(This post was last modified: 12-23-2013 04:13 PM by SL2013.)
12-23-2013 03:23 PM
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RE: T38 Speak before transfer to BLF
Hi SL2013,

Is there an option for a button: 'Blind transfer' and also for 'Attended transfer' (so the user can make a choise!)
[Answer]
This feature has been submitted to our product department and they will evaluate it.
I know this feature is useful.
12-23-2013 04:01 PM
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SL2013 Offline
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Post: #5
RE: T38 Speak before transfer to BLF
Thank you :-)
12-23-2013 04:43 PM
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SL2013 Offline
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Post: #6
RE: T38 Speak before transfer to BLF
Do you know a solution for:

"Yes, that works, but it don't send the Telephonenumber to the other extension (it sends the extensionnumber who transfer the phone call). When transfer directly it send the (outside) number. "
03-11-2014 10:37 PM
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RE: T38 Speak before transfer to BLF
Yes. I test this feature in 38.70.0.168 and it works well.
When you choose 'Blind transfer' in Transfer Mode via DSSkey, then you press transfer+blf, the transfer will directly done.
When you choose 'Attended transfer' in Transfer Mode via DSSkey, then you press transfer +blf, you can talk with the other extension,then press transfer again to transfer call.
03-12-2014 03:48 PM
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