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one way audio on T23G from external call
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obeyealink Offline
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Post: #1
one way audio on T23G from external call
Hello,
I have a problem with the phone Yealink t-23G with firmware 44.80.0.70 and a telephone switchboard draytek vigor ippbx2820 with the latest firmware.
When you receive a call from the outside you do not hear the sound, while the caller hears.
If it makes a call to the outside or between internal phone audio is heard.
You do not hear the audio in the handset it with the hands.
I tried with all types of audio codecs, but nothing changes.

I noticed that on incoming calls if I press the hold the line falls, while this does not happen on outgoing calls.

With T-22 or cordless phones W52P there are no problems.
I am attaching documentation, what can I do?
Best regards,
Oberdan Albertoni


Attached File(s)
.bin  config.bin (Size: 153.52 KB / Downloads: 0)
.pcap  44.80.0.70_10_41_52.pcap (Size: 160.43 KB / Downloads: 8)
11-02-2015 04:04 PM
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James_Yealink Offline
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Post: #2
RE: one way audio on T23G from external call
Hello Oberdan,

We will check the pcap trace feedback to you soon.
If you can provide level 6 syslog it will be better.

Thanks,
11-02-2015 08:03 PM
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obeyealink Offline
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Post: #3
RE: one way audio on T23G from external call
(11-02-2015 08:03 PM)Yealink_James Wrote:  Hello Oberdan,

We will check the pcap trace feedback to you soon.
If you can provide level 6 syslog it will be better.

Thanks,

Hello,
I attach the file with the level 6 syslog.
Thank you.


Attached File(s)
.pcap  44.80.0.70_14_54_15.pcap (Size: 151.1 KB / Downloads: 4)
11-02-2015 09:43 PM
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obeyealink Offline
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Posts: 7
Joined: Oct 2013
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Post: #4
RE: one way audio on T23G from external call
Hello,
I try with new T-23G with stock firmware 44.80.0.25 but there is the same problem, I tried an old T20 and T22 and the sound is heard in both directions.
There is news of this problem ?
Best regards,
Oberdan Albertoni.
11-05-2015 05:55 PM
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obeyealink Offline
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Post: #5
RE: one way audio on T23G from external call
The are any news ?
Best Regards
Oberdan Albertoni.
11-11-2015 11:47 PM
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