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voice mail message
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James_Yealink Offline
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Post: #11
RE: voice mail message
Hello,

From pcap trace, phone does receive a NOTIFY message from server. But the voice-message info is 0/0 which mean that there is no any new and old voice mail. So phone doesn't display any voice mail icon.

Messages-Waiting: no
Message-Account: sip:asterisk@192.168.100.202:5061
Voice-Message: 0/0 (0/0)

Do you have any other account which can be registered in the T46G? If not, please also get a pcap in T48G so we can confirm it is a server problem or phone problem.

Thanks,
(This post was last modified: 11-26-2015 05:13 AM by James_Yealink.)
11-26-2015 05:13 AM
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pio007 Offline
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Post: #12
RE: voice mail message
Thanks.
Here the new file....


Attached File(s)
.pcap  t48g.pcap (Size: 77.72 KB / Downloads: 2)
11-27-2015 02:49 AM
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James_Yealink Offline
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Post: #13
RE: voice mail message
Sorry, there is no voice message packet in the pcap trace, plesae make sure that you get it by follow steps:

enable "Suscribe for MWI" under Account-> Advanced, and set subscription period to 60s. Then go to Setting->Configuration, enable pcap trace, after several minutes later, stop and export it to us.

Thanks
11-27-2015 05:37 AM
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pio007 Offline
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Post: #14
RE: voice mail message
I am sorry i left the 60s.
Here is the new file.
Thank you....


Attached File(s)
.pcap  35.80.0.72_15_6_46.pcap (Size: 610.21 KB / Downloads: 0)
11-28-2015 09:49 PM
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pio007 Offline
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Post: #15
RE: voice mail message
again: any ideas?
Thank you....
12-02-2015 05:15 AM
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pio007 Offline
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Post: #16
RE: voice mail message
Pleeeaaaseeee!!! ;-)
12-11-2015 02:37 AM
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