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Yealink T21P E2 Nebula No MWI Light ?
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networkscotland Offline
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Yealink T21P E2 Nebula No MWI Light ?
Hi there when people leave a message the mwi indicator does not come on. We have a hunt group with three phones they all ring correctly and leave a voicemail ok, but there is no indicator on the phone.

Nebula aren't very helpful as they don't support handsets.

Can anyone help?
10-29-2015 09:21 PM
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James_Yealink Offline
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RE: Yealink T21P E2 Nebula No MWI Light ?
Hello,

Do you mean that phone has a voice mail icon on LCD but the indicator doesn't light up?
Or there is no icon on the LCD either?

If not, the NOTIFY message phone receive may not carry a correct voice mail update. I attach a NOTIFY pcap sample.

Regards,


Attached File(s)
.pcap  46.80.0.70_0_8_29.pcap (Size: 341.13 KB / Downloads: 2)
10-30-2015 12:46 AM
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ajay11 Offline
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RE: Yealink T21P E2 Nebula No MWI Light ?
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11-03-2015 05:24 PM
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