[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Auto answer calls
Author Message
ajerez Offline
Junior Member
**

Posts: 25
Joined: Aug 2013
Reputation: 0
Post: #11
RE: Auto answer calls
I add a pcap file made with yealink Pcap Feature

In this I send the header with "answer-after=0" but I obtain a "Busy Here" message form the device

Thanks in advance


Attached File(s)
.pcap  9.73.0.50_13_19_13.pcap (Size: 91.05 KB / Downloads: 0)
10-30-2015 09:11 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
ajerez Offline
Junior Member
**

Posts: 25
Joined: Aug 2013
Reputation: 0
Post: #12
RE: Auto answer calls
Finally it works, you have to enable "Call Waiting"
10-30-2015 11:14 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
IPBX Offline
Junior Member
**

Posts: 17
Joined: Jun 2017
Reputation: 0
Post: #13
RE: Auto answer calls
Hi,

I tried to auto-answer a call when I'm in active call but the second call not auto-answer and the call active is not put on hold.

Call Waiting is enable
Intercom is enable

Header are put :
sip_h_Call-Info='answer-after=0',sip_h_Call-Info='info=alert-autoanswer',sip_h_Alert-Info='answer-after=0,sip_h_Alert-Info='info=alert-autoanswer

But the second call is not answered automatically and active call is not put hold.

I need this feature for callcenter using siemens solution and I convert to Yealink. They launch calls from their web interface.

Thank you in advance.

Best,
12-20-2017 11:29 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
jolouis Offline
Moderator
*****

Posts: 339
Joined: Oct 2013
Reputation: 6
Post: #14
RE: Auto answer calls
(12-20-2017 11:29 AM)IPBX Wrote:  I tried to auto-answer a call when I'm in active call but the second call not auto-answer and the call active is not put on hold.

Call Waiting is enable
Intercom is enable

Okay, did you have "intercom barge" enabled though? As described earlier in this thread, look under Feature-> Intercom and try again.
12-20-2017 03:32 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
IPBX Offline
Junior Member
**

Posts: 17
Joined: Jun 2017
Reputation: 0
Post: #15
RE: Auto answer calls
(12-20-2017 03:32 PM)jolouis Wrote:  
(12-20-2017 11:29 AM)IPBX Wrote:  I tried to auto-answer a call when I'm in active call but the second call not auto-answer and the call active is not put on hold.

Call Waiting is enable
Intercom is enable

Okay, did you have "intercom barge" enabled though? As described earlier in this thread, look under Feature-> Intercom and try again.

Hi !

Sorry, I miss this comment. With your help, my scenario works.

Please, what mean intercom barge ?! I don't meet other unknown problem if I enable it ?

Regards,
12-20-2017 04:30 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
jolouis Offline
Moderator
*****

Posts: 339
Joined: Oct 2013
Reputation: 6
Post: #16
RE: Auto answer calls
The intercom barge option tells the phone that you want auto-answer/intercom calls to take priority over normal calls.

When enabled it means that if you are currently talking on a call, that call will automatically be interrupted and put on hold if:
a) a call with the auto-answer is sent to the phone
b) a multicast page that the phone is configured to listen for is started.
12-21-2017 05:09 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Using SIP-T29G with SangomaOS (parked calls) Shawn 0 1,734 01-09-2021 08:24 AM
Last Post: Shawn
  T21P E2: Missed calls: How to show caller's number? quazgar 1 3,685 12-05-2019 07:19 AM
Last Post: Walter_Yealink
  LDAP auto xml creation oguzhan 2 3,552 11-07-2019 12:53 PM
Last Post: oguzhan
  Missed calls for group users Techvoip 1 2,960 04-08-2019 07:29 AM
Last Post: Techvoip
  T23G Unable to Transfer Calls Dorothea 2 5,565 03-30-2018 04:53 PM
Last Post: Dorothea
  How to transfer calls to an external number Firewall 3 9,664 12-08-2016 01:32 AM
Last Post: Indcvjdn
  Auto Answer boaztaner 5 8,058 11-23-2016 06:48 AM
Last Post: boaztaner
  SIP-T28P Can't Answer Multiple Incoming Calls Trutelecom 1 5,252 08-31-2016 05:10 AM
Last Post: Trutelecom
  How to Stop auto provisioning aanderson 0 3,775 08-05-2016 03:48 AM
Last Post: aanderson
  T20P + Failed transfering calls tic.oxipira 1 5,317 05-05-2016 06:11 AM
Last Post: Karl_Yealink

Forum Jump:


User(s) browsing this thread:

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication