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custom.handset.auto_answer.enable not working
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Kamiware Offline
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Posts: 13
Joined: Sep 2014
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Post: #1
custom.handset.auto_answer.enable not working

In de Auto Provisioning Guide the setting "custom.handset.auto_answer.enable" is defined as:

"It enables or disables a user to answer incoming calls by lifting the handset from the charger cradle without having to press the off-hook key."

However, when I provision "custom.handset.auto_answer.enable = 0", afterwards, on lifting the handset from the charger, the phone still auto answers the phone.

The basestation has firmware
The handset has firmware

How should I configure this?

10-23-2015 08:18 PM
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Yealink_Michael Offline

Posts: 382
Joined: Jul 2015
Reputation: 2
Post: #2
RE: custom.handset.auto_answer.enable not working
hi samuel

thanks for your information

for this parameter , i have test in my side with the same firmware as your side, and it works just fine,

so please do the steps below :

1. reset phone and handset to factory
2. test using the auto provision file i attached

if all the above solution can't solve your issue, please provide us the trace file for future analysis,trace file including pcap file, config bin and syslog file , and we need three of them provide at one time.

for how to get them , please refer to the FAQ below:

let me know if any question



Attached File(s)
.zip  test.zip (Size: 206 bytes / Downloads: 6)
10-24-2015 06:09 AM
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