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No longer incoming calls
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Ninja Offline
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Posts: 4
Joined: Oct 2015
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Post: #1
No longer incoming calls
Hi, yesterday I finally got everything working and today I can no longer receive incoming calls. No changes in the settings. The caller gets a message that the number does not exist. Outbound calls are all right.

There is nothing wrong with the number, because when I start the Bria app on my mobile phone, the calls do come in.
Who can help me?
Thanks,
Ninja
10-13-2015 11:35 PM
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CWR Offline
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Posts: 716
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Post: #2
RE: No longer incoming calls
not much to go on here.
what pbx?
what provider?

Craig Reilly
MCSA, 3cx Advanced Certified
Scottsdale, AZ
10-14-2015 01:01 AM
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Ninja Offline
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Post: #3
RE: No longer incoming calls
(10-14-2015 01:01 AM)craigreilly Wrote:  not much to go on here.
what pbx?
what provider?

Provider http://www.cheapconnect.net
sip.cheapconnect.net
Server host port 5060

Local SIP port 9040
I have attached two screenshots.
Thanks!


Attached File(s) Thumbnail(s)
       
10-14-2015 01:34 AM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,337
Joined: Jan 2014
Reputation: 39
Post: #4
RE: No longer incoming calls
Hi,

If you don’t use a PBX then:
- Please read “VoIP: Hoe stel ik een account in?” at “Meest gestelde vragen” on the CC forum.
- Make sure SIP ALG is disabled in the router
- Reduce “Server Expires” timer to 300

Optional: Enable “NAT Traversal” and fill in a STUN server in the “STUN Server” field.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
10-14-2015 02:45 AM
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