[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Dial-Now fails to recognize time-out
Author Message
braymond Offline
Junior Member

Posts: 29
Joined: Nov 2013
Reputation: 0
Post: #1
Dial-Now fails to recognize time-out
Hi support,

If I set the Dial-Now rules directly from the GUI, when the phone recognizes the rule, it will dial according to the "Time out for Dial-now Rule" parameter (which is 1 second).

But if I create a dial-now rule from XML and have the phone load it, then two things may happen:

1. If I have selected a line and dialed the number, it will wait for the time set by the Inter Digit Time (which is 4 seconds) before dialing

2. If I dial the number without choosing a line (so the phone picks one by default), the number is never dialed and return idle after approximately 15 seconds.

Here's the XML I am using:
<?xml version="1.0" encoding="UTF-8"?>
<Data DialNowRule="[2-9]xx[2-9]xxxxxx" LineID=""/>
<Data DialNowRule="1[2-9]xx[2-9]xxxxxx" LineID=""/>
<Data DialNowRule="3[xx]" LineID=""/>
<Data DialNowRule="*3[xx]" LineID=""/>
<Data DialNowRule="10[1-9]" LineID=""/>
<Data DialNowRule="*9[x]" LineID=""/>
<Data DialNowRule="*74[x]" LineID=""/>
<Data DialNowRule="[45689]11" LineID=""/>

I have set the url in the y000000000000.cfg as this:
dialplan_dialnow.url = tftp://

The rules do appear in the GUI so I know it was recognized.

I also tried to set LineID to a value of 1 (since I only have Account 1 configured) and that did not change anything.

I tried it from a T28P with:
Firmware version:
Hardware version:

Thanks for looking into it.

Okay, I realized what I was doing wrong. I was testing the rules that had the x within square brackets like 3[xx] ...

I removed the square brackets surrounding the x and it all works. In fact, the other rules (which I have not tested) were working.

Sorry about that but still a good learning post

(This post was last modified: 12-05-2013 10:30 AM by braymond.)
12-05-2013 10:14 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
ivanp Offline
Junior Member

Posts: 7
Joined: Jun 2014
Reputation: 0
Post: #2
RE: Dial-Now fails to recognize time-out
Also beware: Yealinks don't accept capital X, they are case-sensitive here.
06-10-2014 09:34 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
eddie79it Offline
Junior Member

Posts: 1
Joined: Jan 2023
Reputation: 0
Post: #3
RE: Dial-Now fails to recognize time-out

I have a different issue still related to Dial-Now.

I have configured the dial-now with:
8xx - Account 1 in order to dial immediately after the match of 3 digits extensions starting with 8.

However, it dial only after the dialnow timeout.

the phone is with the latest firwmare, what i am doing wrong?

01-31-2023 05:33 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T27 cannot dial from history digitalaroma 3 10,836 08-18-2023 06:46 PM
Last Post: Marcelve
  Firmware upgrade fails on T21P E2 p.pasquino@technology4you.it 0 5,943 11-02-2021 04:42 PM
Last Post: p.pasquino@technology4you.it
  T21P Stuck on "Initializing" - Recovery Mode Fails` YCMJamie 5 15,196 08-24-2021 07:04 PM
Last Post: YCMJamie
Lightbulb Yealink T28P Firmware Upgrade Fails Michelth 11 57,032 06-27-2020 10:13 AM
Last Post: complex1
  T21P dial problem oguzhan 2 10,600 06-20-2018 09:27 AM
Last Post: oguzhan
  T22P -0 3CX firmware web server fails preterion 1 8,954 04-17-2018 02:35 PM
Last Post: will3
  T21P E2 manual time issue DmitryTsyganov 1 6,851 09-11-2017 07:02 AM
Last Post: Lucia_Yealink
  Dial plan for Direct IP Call Danila 1 8,265 04-27-2017 10:41 AM
Last Post: complex1
  T-19 Dial Plan does not work joes 3 12,277 04-25-2017 07:22 PM
Last Post: Danila
  SIP-T220 > How to dial out via browser URL? oodavid 3 13,713 09-27-2016 11:23 PM
Last Post: CWR

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication