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W52P remote phonebook : "synchronizing please try later"
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karleon Offline
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Post: #1
W52P remote phonebook : "synchronizing please try later"
Hello,

we have a few brand new W52p, and got problem with the remote phonebook.
We can browse the remote phonebook but we got this message when we try to dial : "synchronizing please try later"
Sometime it dial normally.
I have reduced the Update Time Interval (SRemoteNameFlashTime) to 60 but the problem is still here.
The T46G that we have on the same network are working normally.

Regards,
11-28-2013 09:20 PM
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Yealink Support Offline
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Posts: 2,684
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Post: #2
RE: W52P remote phonebook : "synchronizing please try later"
Hi karleon,

You can increase the Update Time Interval (SRemoteNameFlashTime) to 1440 or higher. Then remote phonebook won't flash so fast and "synchronizing please try later" won't appear frequently.

And please update your base and handset to the latest version which have fixed some kind of synchronizing issues.
http://www.yealink.com/SupportDownloadfi...8&flag=142
11-29-2013 03:29 PM
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