Update skipped

[nestman]

When I plug in my Yealink phones they take a moment to initialize. Part of this process towards the end displays a message on the phone, "Update skipped". Why does it skip updates for?

[complex1]

(08-07-2017 09:27 PM)nestman Wrote:  When I plug in my Yealink phones they take a moment to initialize. Part of this process towards the end displays a message on the phone, "Update skipped". Why does it skip updates for?

Hi,

I have seen this before at phone who are provisioned by a PBX.
I think the message “Update skipped” will say there are no changes found on PBX side as on phone side during power-up.

Hope this will help.

[jolouis]

To further expand on complex1's answer:

If you are running a phone that has RPS support in the firmware, part of the boot process is for that phone to reach out to the RPS server and check to see if it has been registered to an RPS account; if it has it would grab that provisioning information, and do a provision request to the specified server. The message "Update Skipped", in my experience at least, shows briefly when the phone does the request to the RPS server, but that device has not been registered so the server sends a response telling the phone to continue on booting without RPS provisioning.

(We helped do the initial testing of RPS years ago, and in the first versions the phones used to hang on that "Update Skipped" screen and wait for you to press OK to continue... much better that they just flash it briefly and carry on automatically these days ;o)

[Evan_Yealink]

Dear,

Jolouis gave a good answer.

Phone powered on for the first time and will sending RPS request to the RPS server, if you haven't configured this phone on the RPS server, that displays the message
"Update skipped" on the phone, then the phone will skip the RPS process, at this time phone will check if any other auto provision process is configured on your local side , if yes , the phone will do the auto provision , and after the auto provision finished.

Have a good day!

Best Regards,
Evan You

[Fraukas2]

I know that this is an old thread, but I just wanted to add information to it.
I just had this problem. Yealink RPS was saying that the device successfully registered and communicated with it but still, i had the message "Update Skipped".
To make it go thru and send the request to my provision server, I had to remove a "/" that i had in my password. As soon as I removed it, I rebooted the phone and it went thru with the provision.

In other words, keep your password simple.
A-Z
a-z
0-9

[DKLegalGroup2]

(08-07-2017 09:27 PM)nestman Wrote:  When I plug in my Yealink phones they take a moment to initialize. Part of this process towards the end displays a message on the phone, "Update skipped". Why does it skip updates for?

I was able to get the phone to take an config file using the "key event" "zero touch" key assignment to a line button.

It was a bit nuanced. But the key problems that sourced the message "Update Skipped" involved some mechanism that prevented the configuration file from being downloaded.

- one of these problems was having the file on an https vs an http server. I chose to serve a very simple config file to reset the password using the XAMP server. Put the file in the htdocs folder of the XAMP server. But then make sure it's served in plain http because it seemed the Yealink (in my case a SIP-T46S) did not support the encrypted https. I verified on my LAN that another computer could get the config file through http. After I did this the password was reset as appropriate.

Config File 1.cfg
#!version:1.0.0.1
security.user_name.admin = admin
security.user_password = admin:admin

General Steps:
1) Long press one of the line buttons - this allows you to configure an action associated with the press of the button.
2) Assign the action to be 1. Type "Key Event" 2. Key Type: "Zero Touch"
- The guide I had suggested that 3: Label: set to "password" - but being that its a "label" this is probably insignificant. But when you have non native english speaking developers who knows. I put in "password" for the label and the line button said "password" next to the button. So the label appeared to be the "button title"
3) After the button configuration is set you can press the button a screen comes up with a countdown saying "Update Now 5..4...3..?" press OK before the time runs out.
4) The first screen after ok is the network configuration step. I hit next figuring my DHCP server probably had this set correct.
5) The final screen is the "Auto Provision" screen. Here you can enter in the config file. In my case because I was running the XAMP server I had already verified that the file was accessible at http://192.168.1.58/1.cfg.
6) Upon success the screen said "Update Successful"
7) I powered down the phone. Powered it up and the administrative password was reset appropriately to admin.

Note this was an ATT AutoProvisioned YeaLink phone. This problem with these VOIP providers changing the passwords on the phone is common. It's kind of a security issue. It is really unfortunate that these VOIP providers can "brick" our phones that we purchased and then not give us the passwords they set them to.

So I hope this helps someone out there. Also this walk through is probably better repeated in a different problem with unlocking the YeaLink phones. So if you see a better place for it, Please repost in those other threads.

[nestman]

Thanks, but this info is over-my-head.