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Disable Internal Call History Only
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justyncharbonneau Offline
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Posts: 1
Joined: Feb 2022
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Post: #1
Disable Internal Call History Only
Hi Everyone,

We currently use Freepbx paired with Yealink phones.

We have a customer that does not like the fact that when he goes through his Yealink Call History, it shows all the internal calls from extensions.

I haven’t been able to find anything online about specifying call history to not record internal calls.

Does anyone here know of a way that I can have our Yealink phones and Freepbx not pass through call history for extensions?

Thanks in advance,
Justyn
01-04-2024 04:31 AM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,549
Joined: Jan 2014
Reputation: 48
Post: #2
RE: Disable Internal Call History Only
(01-04-2024 04:31 AM)justyncharbonneau Wrote:  Hi Everyone,

We currently use Freepbx paired with Yealink phones.

We have a customer that does not like the fact that when he goes through his Yealink Call History, it shows all the internal calls from extensions.

I haven’t been able to find anything online about specifying call history to not record internal calls.

Does anyone here know of a way that I can have our Yealink phones and Freepbx not pass through call history for extensions?

Thanks in advance,
Justyn

Hi Justyn,

Call History on a Yealink phone (Internal / External) only shows the call history of that phone, not of other phones.
I think this should be resolved in the Freepbx.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
01-05-2024 12:53 AM
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