CAM50

[swatier]

I am trying to connect a CAM50 camera to my SIP-T58A phone.
I thought it was a plug and play device.
Has anyone had any luck in getting theseCAM50 devices to work?
Thanks.

[Yisroel_MongoTEL]

What does work mean for you?

I have connected a CAM50 to my T58 (there is no difference between T58A and T58V just that the V one comes with a camera in the box) and I can pull up the camera app and it works (my phone service doesn't have video calls to test.)

Also, do you have the SIP firmware version or you have the Teams Edition firmware?

[swatier]

I believe I have the TEAMS version, see attached
When I have a TEAMS voice call in progress, there is no option to turn on video - the icon doesn't show.
I have checked the settings on the phone but nowhere do I see video settings

[Yisroel_MongoTEL]

(11-26-2020 07:30 PM)swatier Wrote:  I believe I have the TEAMS version, see attached
When I have a TEAMS voice call in progress, there is no option to turn on video - the icon doesn't show.
I have checked the settings on the phone but nowhere do I see video settings

Oh yeah

Unfortunately the Teams firmware does so far not support the CAM50! (See this topic for discussion/grievance about it: T58A - Video calls with Teams.)

[swatier]

Bummer. That is very unfortunate and misleading.
Thank you so much for responding.