VP59 SIP License

[G.Fuchs]

I ordered a VP59 and unfortunately received a VP59 Teams Edition. When trying from a SIP firmware upgrade, the hint that a SIP license has to be installed first came. Does anyone have an info where to get one ?

Thanks !

[Kristy_Yealink]

Dear Customer,

This is Kristy form Yealink technical support team, nice to meet you.

For the issue, please kindly provide the MAC address of the VP59 to us so that we can apply for a license for you.

Best Regards,
Kristy

[G.Fuchs]

(10-10-2020 10:11 AM)Kristy_Yealink Wrote:  Dear Customer,

This is Kristy form Yealink technical support team, nice to meet you.

For the issue, please kindly provide the MAC address of the VP59 to us so that we can apply for a license for you.

Best Regards,
Kristy

Hi Kristy,
Thank you for receiving a license from the support. Unfortunately, installing a new firmware still doesn't work.
License could be installed without any problems but when I wanted to upload the new firmware then the upgrade broke with the error message

firmware update failed!

Software limit

Rebooting, please wait...

I'm desperate - what am I doing wrong?

Regards,
Günter

[Yisroel_MongoTEL]

(10-11-2020 07:45 AM)G.Fuchs Wrote:  when I wanted to upload the new firmware then the upgrade broke with the error message

firmware update failed!

Software limit

Rebooting, please wait...

I'm desperate - what am I doing wrong?

Regards,
Günter

Which firmware does it have now and you're updating it to what?

[Kristy_Yealink]

Hi Gunter,

Thanks for your response.

For the issue, may I know the firmware you are using and you want to upgrade to?

If the firmware you are using is V40 or above, there is a limitation so that the phone is not allowed to convert the firmware from Teams to SIP. So please contact your phone provider to change the correct device.

If no, may I know which way you use to upgrade the firmware? Via website or via auto provision?

Best Regards,
Kristy

[mmit]

Hello,

I have 6 VP59 phones with Teams-Firmware 91.15.0.16 (Hardware Version 91.1.0.0.0.0.0) and need to change to SIP-Firmware.
Directly installing VP59-91.85.0.5.rom or VP59-91.283.0.40.rom via Webinterface does not work.
I read that a SIP-License file is needed. Is switching to SIP-Firmware possible from that version (91.15.0.16)? Ticket ID is 125014.

Thanks!

[edethington]

I am having the same issue. VP59 phone that I need to setup with SIP on my VOIP service. I need more than just teams. My current firmware is Firmware Version
91.15.0.26. I need SIP for the phone.

[jamisondonato]

I have a VP59 thats currently licensed for zoom. Can we get a SIP license for this device?