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Yealink Forums » IP Phone Series » T5X Series v » No ringing tone in the headset with FW 58.85.0.5

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No ringing tone in the headset with FW 58.85.0.5
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itelco Offline
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Posts: 1
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Post: #1
No ringing tone in the headset with FW 58.85.0.5
Hello,

we use T58V and T58A with headsets Jabra 930 Pro usb.
After update to FW. 58.85.0.5 we no longer have a ringing tone in the headset.

Can anyone confirm this situation. Do we have a bug in the FW or is it no longer compatible with the Jabra 930 Pro?

greetings
Rolf
05-25-2020 05:52 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,549
Joined: Jan 2014
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Post: #2
RE: No ringing tone in the headset with FW 58.85.0.5
(05-25-2020 05:52 PM)itelco Wrote:  Hello,

we use T58V and T58A with headsets Jabra 930 Pro usb.
After update to FW. 58.85.0.5 we no longer have a ringing tone in the headset.

Can anyone confirm this situation. Do we have a bug in the FW or is it no longer compatible with the Jabra 930 Pro?

greetings
Rolf

Hi Rolf,

I cannot confirm the issue you have, but the Jabra 930 Pro USB is not listed in the "Tested wireless headset list compatible with Yealink IP Phone V8.4.pdf" as tested headset. Nor in V84 as V85 firmware.
http://support.yealink.com/documentFront...mentId=270

Hope this will help.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
05-25-2020 08:54 PM
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Yisroel_MongoTEL Offline
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Posts: 296
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Post: #3
RE: No ringing tone in the headset with FW 58.85.0.5
I'm using the T58 with this firmware with a Plantronics CS540 and I do have ringing.

Is your setting set to ring in the headset (see the answer here: http://forum.yealink.com/forum/showthrea...tid=43082)
05-26-2020 03:26 AM
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