On/off codes

[michalp]

Hello,

Can somebody tell me how on & off codes works?

Example:
I'd like to activate by code always forward function. So I entered the always forward target number and on code code in the On Code field (*7). The same with off code(*8).

Now, when I dial *7 nothing happens. Calls are not forwarded.

Michal

[Yisroel_MongoTEL]

(12-26-2019 04:05 PM)michalp Wrote:  Hello,

Can somebody tell me how on & off codes works?

Example:
I'd like to activate by code always forward function. So I entered the always forward target number and on code code in the On Code field (*7). The same with off code(*8).

Now, when I dial *7 nothing happens. Calls are not forwarded.

Michal

I believe you misunderstood what the On and Off codes are supposed to do.

They are codes that will be sent to the SIP Server/System when the setting of Call Forwarding is Enabled (from the Menu). So let's say you have *72 as the On code, then when the user goes to the phone menu and enables call forwarding to 8001234567, the phone will send to the system a call to *728001234567 which the system will (obviously depending in the system setup) use to Turn On Call Forwarding.