Custom Softkey on Transfer

[morbidpete]

T27P Firmware : 45.80.0.95
I have been driving myself nuts. I have the Talking.xml hosted, phone can access it but the keys do not change. Most importantly I need IME to be Directory. This XML does not seem to be working. I tried it with and without the

Code:

<Softkey></Softkey>

I'm begging for help. Client demands this feature. Works fine in the webgui for the phone. But I cant manually enable it on each phone (80+) pls we provision weekly.

Code:

custom_softkey_talking.url = https://user:password@cname.domain.com/prov/Talking.xml

Code:

<?xml version="1.0"?>
<Softkey>
<Talk>
    <Disable>
        <Key Type="Empty" />
        <Key Type="Mute" />
        <Key Type="SWAP" />
        <Key Type="NewCall" />
        <Key Type="Switch" />
        <Key Type="Answer" />
        <Key Type="Reject" />
        <Key Type="PriHold" />
        <Key Type="Park" />
        <Key Type="GPark" />
        <Key Type="RTP Status" />
        <Key Type="Security" />
    </Disable>
    <Enable>
        <Key Type="Transfer" />
        <Key Type="Hold" />
        <Key Type="Conference" />
        <Key Type="End Call" />
    </Enable>
    <Default>
        <Key Type="Transfer" />
        <Key Type="Hold" />
        <Key Type="Conference" />
        <Key Type="End Call" />
    </Default>
</Talk>
<Hold>
    <Disable>
        <Key Type="Empty" />
        <Key Type="Switch" />
        <Key Type="Answer" />
        <Key Type="Reject" />
        <Key Type="Security" />
    </Disable>
    <Enable>
        <Key Type="Transfer" />
        <Key Type="Resume" />
        <Key Type="NewCall" />
        <Key Type="End Call" />
    </Enable>
    <Default>
        <Key Type="Transfer" />
        <Key Type="Resume" />
        <Key Type="NewCall" />
        <Key Type="End Call" />
    </Default>
</Hold>
<Held>
    <Disable>
        <Key Type="Empty" />
        <Key Type="Switch" />
        <Key Type="Answer" />
        <Key Type="Reject" />
        <Key Type="NewCall" />
        <Key Type="Security" />
    </Disable>
    <Enable>
        <Key Type="Empty" />
        <Key Type="Empty" />
        <Key Type="Empty" />
        <Key Type="End Call" />
    </Enable>
    <Default>
        <Key Type="Empty" />
        <Key Type="Empty" />
        <Key Type="Empty" />
        <Key Type="End Call" />
    </Default>
</Held>
<PreTrans>
    <Disable>
        <Key Type="Empty" />
        <Key Type="IME" />
        <Key Type="Switch" />
        <Key Type="Send" />
    </Disable>
    <Enable>
        <Key Type="Transfer" />
        <Key Type="Directory" />
        <Key Type="Delete" />
        <Key Type="End Call" />
    </Enable>
    <Default>
        <Key Type="Transfer" />
        <Key Type="Directory" />
        <Key Type="Delete" />
        <Key Type="End Call" />
    </Default>
</PreTrans>
<Conferenced>
    <Disable>
        <Key Type="Empty" />
        <Key Type="Switch" />
        <Key Type="Answer" />
        <Key Type="Reject" />
        <Key Type="Mute" />
        <Key Type="Manager" />
        <Key Type="RTP Status" />
        <Key Type="Security" />
    </Disable>
    <Enable>
        <Key Type="Empty" />
        <Key Type="Hold" />
        <Key Type="Split" />
        <Key Type="End Call" />
    </Enable>
    <Default>
        <Key Type="Empty" />
        <Key Type="Hold" />
        <Key Type="Split" />
        <Key Type="End Call" />
    </Default>
</Conferenced>
</Softkey>

[Fraukas2]

What if you do it on one phone and then extract the config file and/or xml file. Then you will know what's the problem if you compare your xml with the extracted one.
I'm almost certain the header isn't formatted correctly in yours.

---

If it can help, all my xml's first lines are like this.

Code:

<?xml version="1.0" encoding="utf-8"?>

[morbidpete]

(01-21-2017 01:41 AM)François1 Wrote:  What if you do it on one phone and then extract the config file and/or xml file. Then you will know what's the problem if you compare your xml with the extracted one.
I'm almost certain the header isn't formatted correctly in yours.

---

If it can help, all my xml's first lines are like this.

Code:

<?xml version="1.0" encoding="utf-8"?>

I grabbed that XML from the autoprovision template zip, I would hope it would have been correct.
I will try your recommended First line also. Thank you for that.

As far as doing it thru the GUI and exporting config, Does not net any results. Cant see any of the changes in local or all export :-(

---

Changing the header did not work

[Lucia_Yealink]

Dear Sir,

Pls update your firmware to the latest firmware, click the link below to download the firmware:
http://download.support.yealink.com/down...1.0.25.zip

And i attach the Talking.xml in the attached. Pls use it to configure your phone.

  Talking.xml (Size: 2.23 KB / Downloads: 47)

[morbidpete]

I'll give that a go thank you. We had a ton of issues with our PBXWare with the new firmware so rolled back. Might have no choice but to move forward and try to resolve them in this case.

[Lucia_Yealink]

Then pls download the talk.xml file below：

  Talking.xml (Size: 2.31 KB / Downloads: 50)

[morbidpete]

(02-07-2017 09:26 AM)Lucia Wrote:  Dear Sir,

Pls update your firmware to the latest firmware, click the link below to download the firmware:
http://download.support.yealink.com/down...1.0.25.zip

And i attach the Talking.xml in the attached. Pls use it to configure your phone.

(02-08-2017 07:15 AM)Lucia Wrote:  Then pls download the talk.xml file below：

This worked great for the T27P, not working for the T29G unfortunately.

[Lucia_Yealink]

T27P and T29G share the same template file of talking.xml.
Can you kindly check for me if there are something different when you use it both in the T27 and T29, and do some basic debug in your side?