[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
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making a BLF type key to watch MWI for another user
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brandywine Offline
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Post: #1
making a BLF type key to watch MWI for another user
I make a General Voicemail extension for my clients using ext 200 , for Snom and Grandstream phones , I can make a "voicemail" button that monitors the MWI of that extension since it has no associated phone,

this way if a message is left in ext 200 the General Voicemail Box , it can light a button on all phones if I like , to alert them to call x200 andcheck the message ,

is this something you have or can implement , its a great feature I use all the time and we miss it with the T29 and T48 phones we sell to clients ,
07-10-2015 04:17 AM
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Yealink_Michael Offline
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RE: making a BLF type key to watch MWI for another user
(07-10-2015 04:17 AM)brandywine Wrote:  I make a General Voicemail extension for my clients using ext 200 , for Snom and Grandstream phones , I can make a "voicemail" button that monitors the MWI of that extension since it has no associated phone,

this way if a message is left in ext 200 the General Voicemail Box , it can light a button on all phones if I like , to alert them to call x200 andcheck the message ,

is this something you have or can implement , its a great feature I use all the time and we miss it with the T29 and T48 phones we sell to clients ,


hi Brandywine

thanks for your information, for this feature i am sorry that Yealink can't support it for the moment , if you can provide the pcap file of how the SNOW and Grandstream phone realize it , then it is helpful for us to evaluate this request!

for the moment , yealink phone can support 200 it self to use the MWI .

thanks
07-10-2015 05:35 AM
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Yealink_Michael Offline
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RE: making a BLF type key to watch MWI for another user
hi Brandywine

for this request , would you please make the following details clear for me :

1. how does Cisco or GS phone realized this feature ? by set a DSS Key as Voicemail and the value is ext200? use line 1 which also register to the same PBX of ext200, and if setting take effect ,then the led of DSS Key will light up ?

2. how does Cisco or GS phone alert the monitors that there is a new voicemail to ext200? by light up a led light , and turn red or some other color? or just promote a window and showing a new voice mail to ext200?

3. how does the other extension to listen the voice mail of ext 200 when using Cisco or GS Phones?

4. why the other person need to monitor the voice mail of ext200? any user scenario ?

all above questions are aimed at making this request more clear and help our R&D to evaluate and realized it !

looking forward to your reply!
07-10-2015 11:08 PM
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mwb12345 Offline
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RE: making a BLF type key to watch MWI for another user
Hi,

Do you have an update to this? We are a large supplier of your phones and we have several requests to be able to monitor another Voicemail box (MWI) from their phone.

When some employees go on vacation or are out for a few days, their managers would like to monitor their voicemail box. The want to program a line/key on their phone to monitor the employee. This way they do not have to do anything unless the button lights up, then they want to push it and listen to the voicemail.

Have you been able to test or make this work based off a NON asterisk based environment?
12-20-2016 11:43 PM
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Werner1959 Offline
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RE: making a BLF type key to watch MWI for another user
(12-20-2016 11:43 PM)mwb12345 Wrote:  When some employees go on vacation or are out for a few days, their managers would like to monitor their voicemail box. The want to program a line/key on their phone to monitor the employee. This way they do not have to do anything unless the button lights up, then they want to push it and listen to the voicemail.
I am interested in exactely the same topic.
(This post was last modified: 01-15-2017 10:14 AM by Werner1959.)
01-15-2017 10:14 AM
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complex1 Offline
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Post: #6
RE: making a BLF type key to watch MWI for another user
(12-20-2016 11:43 PM)mwb12345 Wrote:  Hi,

Do you have an update to this? We are a large supplier of your phones and we have several requests to be able to monitor another Voicemail box (MWI) from their phone.

When some employees go on vacation or are out for a few days, their managers would like to monitor their voicemail box. The want to program a line/key on their phone to monitor the employee. This way they do not have to do anything unless the button lights up, then they want to push it and listen to the voicemail.

Have you been able to test or make this work based off a NON asterisk based environment?

Hi,

This is just a thought, not tested and only if you are using 3CX…

Create a new (dummy) extension, e.g. CommonVM and setup the Call Forward No Answer for each extension to go to the voicemail of the new extension.
Then on each phone, add the newly created extension as line 2 (Match the advanced settings from the main line for the WMI to work).
Then when that mailbox gets a message, all phones will notify you, and you can check it from each phone.

Hope this helps.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
01-15-2017 02:55 PM
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Michael_Yealink Offline
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Post: #7
RE: making a BLF type key to watch MWI for another user
actually , it is more reasonable to do this feature on server side as it send NOTIFY message to all members once any one receive the voice mail.

Michael
01-17-2017 10:47 PM
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