Get Serial Number Program

[jolouis]

(04-02-2019 04:32 PM)Chris708 Wrote:  Not sure what Yealink's reasoning is. However, I have heard that some manufacturers of network devices have duplicated mac addresses for devices when they are going to different countries. In those cases, a serial # would be more useful.

Well since Yealink uses a single RPS for all of their products globally I doubt they would be duplicating MAC addresses as it would cause all kinds of failures/random issues.

I suspect it's more likely a historical or internal thing. IE when they first started making devices whoever setup the production flow was used to dealing with different types of products, so they put arbitrary serial numbers in place not realizing MACs would be unique enough to serve the purpose.

Really I do not expect to ever get a clear answer on this. At the end of the day if starion's distributor requires both MAC and serial number then that's all there is to it; I know the two major distributors in our region only need the MAC (and treat the MAC as the unique product identifier since it appears on bulk shipping boxes, etc) so I expect starion's distributor is using serials more out of their own desire/preference rather than Yealink's demand for them to do so.

The key point that remains is I strongly believe the serial numbers are not even electronically stored anywhere on the phones, so I doubt there will ever be a way to programmatically access them. Perhaps an official Yealink rep can chime in on that.