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Stop caller info from moving
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,549
Joined: Jan 2014
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Post: #6
RE: Stop caller info from moving
(07-15-2020 01:11 PM)daanrocom Wrote:  Hallo,

I know of the display option in the web interface. It removes some information depending on the PBX.

Option 5 (null) removes all information, also the name of the ring group.

When somebody calls, the following information is shown on the display:
<Name of Ring Group> <Name Caller> <Phone Number>

Often this is too much text for the display, so the phone starts moving the info.

I just want fixed text. Text that does not move.

As far as I know is it not possible to stop this moving text, only to slowdown the left/right scrolling speed.

Please try next parameter:
phone_setting.incoming_call.horizontal_roll_interval = 2000
#It configures the interval (in milliseconds) for the phone to horizontally scroll the caller information when the phone is ringing; Default - 500, Min - 100, Max - 2000;

Hope this will help

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
07-15-2020 02:40 PM
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Messages In This Thread
Stop caller info from moving - daanrocom - 07-15-2020, 08:16 AM
RE: Stop caller info from moving - complex1 - 07-15-2020 02:40 PM

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