Yealink T58A and Shoretel SIP

[jbriles@bmi.com]

I have two T58A phones working with SIP and my shoretel server. When any person calls my Yealink T58A phone, I see their name and their extension. When I dial an extension of any other phone, the yealink only shows the extension number I called from my T58A display. However the remote phone does see my caller ID but I can not see the name of the person I dialed.

If I receive a call from another extension and use the call log directory to call the person back that shows the name and the number of the call, then it does display the called party name. It will not display the called party name if I just dial the 4 digit extension on my phone. Any clue?