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Using a DSSKey to transfer calls. - Printable Version

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Using a DSSKey to transfer calls. - Ricardo Martins - 10-29-2013 09:15 PM

Hi,

I'm trying to use a DSSKey to transfer calls but is not working the way i expected.

I'm doing the following procedure:

A calls B, B answer the phone, B hit's the transfer button and the DSSKet to C.

I tried to change the setting Features > Transfer > Transfer Mode Via Dsskey but the only mode that works for me is the "New Call"(not desired), using the Blind Transfer/Attended Transfer the call always returns to B in the scenario described above.

I'm using the 2.71.0.140 with a account in my Broadsoft system.

Thanks in advance.


RE: Using a DSSKey to transfer calls. - Yealink Support - 11-04-2013 05:27 PM

Hi Ricardo Martins,

We have a special versio for Broadsoft system. Can you download below version and try again?
http://www.yealink.com/Upload/UCOne/2.71.193.5.zip

You can refer more details in below webpages.

http://www.yealink.com/solution_list2.aspx?ProductsCateID=179&parentcateid=179&cateid=179&BaseInfoCateId=179&Cate_Id=179
http://www.yealink.com/SupportDownloadfiles_detail.aspx?CateId=184&flag=142