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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: answer on headset Yealink T21-E2 (/showthread.php?tid=8729)
answer on headset Yealink T21-E2 - renegadex - 09-24-2015 10:11 PM
Hello,
Please advise with the following problem.
I set the Yealink T21-E2 to put the client voice on headset (headset prior =1 parameter).
If i take the call using Genesys Agent Desktop the client voice is placed on speaker.
On Yealink T28 we don’t had this problem.
I try different version of firmware but no results.
Thanks!
RE: answer on headset Yealink T21-E2 - James_Yealink - 09-25-2015 06:26 AM
Check this thread
http://forum.yealink.com/forum/showthread.php?tid=8736
RE: answer on headset Yealink T21-E2 - Barnabas - 10-01-2015 12:47 PM
Hello,
I have exact same problem. The "Headset Prior" is enabled but even after a reboot the headset is not enabled unless I press the "Headset key", then the phone icon changes to headset icon and I can hear from the headset.
I have firmware T19P_E2-53.80.0.70.rom. I loaded prior firmware 53.80.0.60.rom and even the UK version T19P_E2-53.80.23.1 didn't help.
Barnabas.