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+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: T41P Missed Calls (/showthread.php?tid=866)
T41P Missed Calls - ricvil - 10-01-2013 09:33 AM
Hi,
We have three different IP phones (2 Cisco and one T41P) in our office under one Ring Group (as configured in FreePBX). When a call is incoming and nobody answers, all phones (including the T41P) shows Missed Call on the LCD and the History. But if a call is incoming and one of the three phones answers, the T41P will NOT show Missed Call and nothing in the History but the other IP phone will.
So basically, the T41P seems to have the intelligence to know that the call was actually answered on another IP Phone and not bother the user with the Missed Call on the display. What I need to know is how to turn this feature OFF so that all phones behave identically.
Thanks.
Ricardo
RE: T41P Missed Calls - ricvil - 10-01-2013 11:02 PM
I just noticed that the CANCEL sent by Asterisk to the T41P contains:
->Reason: SIP;cause=200;text="Call completed elsewhere"
This is probably the reason the phone is able to eliminate the Missed Call on the LCD, but the problem is there is no record at all about the call. Not on Missed List or Answered List. Can we disable this feature somehow so that we see ALL Missed Calls regardless?
RE: T41P Missed Calls - rphenix - 10-09-2013 05:30 AM
Since your using Asterisk you can modify the dial arguments remove the "c" option which will disable asterisk sending call completed elsewhere notification to the phones. If your using FreePBX you'll find this option under general settings.