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HotDesk - Call History - Printable Version

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HotDesk - Call History - TomT - 09-23-2015 08:38 PM

T46G IP Phone

I've added a HotDesk DSS button and when clicked the user gets 'Clear all account config ?'

They click OK and are presented with Hot Desking, User Name and Password fields.

The next user logs in fine, but they see the previous users call history.
Is there anyway to clear this so users aren't sharing call history ?

Or disable call history all together ?

Thanks Smile

RE: HotDesk - Call History - CWR - 09-23-2015 10:10 PM

Sounds like a bug to me.
Call history I think gets disabled under the "Account" screen in the WebGUI. I do not have a T4x fired up at the moment.

RE: HotDesk - Call History - TomT - 09-28-2015 03:36 PM

Thanks - If it is a bug, who do I report it to ?

RE: HotDesk - Call History - TomT - 10-03-2015 01:35 AM

Anyone know how to report this as a bug ?

RE: HotDesk - Call History - TomT - 10-14-2015 12:34 AM

When a user logs out using the hotdesk DSSKey, I'd like it to clear the users DSSKeys and Call history.
Any chance Yealink will add that ?

It's not a good idea that a new user can see the previous users settings.

RE: HotDesk - Call History - James_Yealink - 10-14-2015 05:41 AM

Hello Tom,

You can configure a XML Browser DSSKey to clear call history. Users can press the DSSkey any time to clear all call history. This is the XML script you can use.

<?xml version="1.0" encoding="ISO-8859-1"?>
<YealinkIPPhoneExecute Beep="yes">

<ExecuteItem URI="Command:ClearCallersList"/>



RE: HotDesk - Call History - TomT - 10-21-2015 02:40 PM

Thanks. Can that be used when a user logs out ?

Is like the user to only have to log out and there call history be cleared at that point.