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+--- Forum: Configuration (/forumdisplay.php?fid=24)
+--- Thread: BLF call pickup function T22P (/showthread.php?tid=764)
Pages: 1 2
BLF call pickup function T22P - moduleit - 09-13-2013 05:51 PM
I am trying to configure BLF with the call pickup feature on a T22P phone. my current settings are Type: BLF, Value: 1000 Line: Line 1 Extension: **1000.
What settings am I missing? Also are the settings different for the T26P and T28P models? If so what are they?
Regards
RE: BLF call pickup function T22P - Yealink Support - 09-16-2013 02:19 PM
Hi Moduleit,
Please refer to attached picture, you just need to fill the pick up feature code in the Extension.
For example, your feature code is *20*, just fill *20*, but no need to add extension.
Please try again. BTW, what's the firmware of your T22P?
RE: BLF call pickup function T22P - moduleit - 09-16-2013 04:38 PM
Thanks, will give it a go. The firmware is 7.61.23.16. How do you find the feature code?
RE: BLF call pickup function T22P - Yealink Support - 09-17-2013 02:20 PM
The feature code is provided by your service(PBX) provider, so please ask your service provider for the feature code.
RE: BLF call pickup function T22P - moduleit - 09-17-2013 05:27 PM
Ok Thanks for that. Will test and post resuslts
The settings provided did not work. Also the provider say that I set the pick up code?
RE: BLF call pickup function T22P - Yealink Support - 09-18-2013 03:57 PM
Hi Moduleit,
What's PBX are you using? And what's your pick up feature code?
You mean after you fill the feature code, you still can't pickup the call?
RE: BLF call pickup function T22P - moduleit - 09-24-2013 10:01 PM
Hi,
We are with somebody called Babblevoice. We asked them for the feature code and they stated we created it in the control panel, this code doesn't work either.
Regards
RE: BLF call pickup function T22P - Yealink Support - 09-25-2013 02:46 PM
Hi Moduleit,
The pickup feature code is provided by the PBX provider, every PBX have their own feature code for different feature.
Attached picture is a 3CX PBX configuration page, here you can see their PBX pickup feature code is *20*
So could you check your PBX provider provide you the correct feature code?
Thanks.
RE: BLF call pickup function T22P - moduleit - 09-27-2013 06:06 PM
Hi,
This works now. The provider we are with don't set a feature code, instead when configuring the call rules you create it yourself which is weird. I am trying this now on a T28P but it doesn't seem to work. The attached screenshot shows the set up and the firmware is 2.70.23.1
Regards
RE: BLF call pickup function T22P - Yealink Support - 09-28-2013 03:25 PM
Hi Moduleit,
Could you varify whether this feature works now or not work?
Do your PBX support pickup feature? They can't set pickup feature code? If PBX do not support this feature, you can't use this feature on the phone.